Lexmark CX725 User Guide - Page 99

Unable to read flash drive, Enabling the USB port, Checking the printer connectivity, Settings

Page 99 highlights

Troubleshooting 99 Action Step 6 Temporarily disable the Web proxy servers. Note: Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. Yes Go to step 7. Are the Web proxy servers disabled? Step 7 The problem is Access the Embedded Web Server again by typing the correct IP solved. address in the address field. Did the Embedded Web Server open? No Contact your administrator. Contact customer support. Unable to read flash drive Action Step 1 Check if the flash drive is inserted into the front USB port. Note: The flash drive does not work when it is inserted into the rear USB port. Yes Go to step 2. No The problem is solved. Is the flash drive inserted into the front USB port? Step 2 Check if the flash drive is supported. For more information, see "Supported flash drives and file types" on page 27 Go to step 3. The problem is solved. Does the error message still appear? Step 3 Contact customer Check if the front USB port is disabled. For more information, see support. "Enabling the USB port" on page 99. The problem is solved. Does the error message still appear? Enabling the USB port From the home screen, touch Settings > Network/Ports > USB > Enable USB Port. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the first section of the network setup page, and confirm that the status is connected. If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

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Action
Yes
No
Step 6
Temporarily disable the Web proxy servers.
Note:
Proxy servers may block or restrict you from accessing
certain Web sites including the Embedded Web Server.
Are the Web proxy servers disabled?
Go to step 7.
Contact your
administrator.
Step 7
Access the Embedded Web Server again by typing the correct IP
address in the address field.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support
.
Unable to read flash drive
Action
Yes
No
Step 1
Check if the flash drive is inserted into the front USB port.
Note:
The flash drive does not work when it is inserted into the
rear USB port.
Is the flash drive inserted into the front USB port?
Go to step 2.
The problem is
solved.
Step 2
Check if the flash drive is supported. For more information, see
“Supported
flash
drives and
file
types” on page
27
Does the error message still appear?
Go to step 3.
The problem is
solved.
Step 3
Check if the front USB port is disabled. For more information, see
“Enabling the USB port” on page
99
.
Does the error message still appear?
Contact
customer
support
.
The problem is
solved.
Enabling the USB port
From the home screen, touch
Settings
>
Network/Ports
>
USB
>
Enable USB Port
.
Checking the printer connectivity
1
From the home screen, touch
Settings
>
Reports
>
Network
>
Network Setup Page
.
2
Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Troubleshooting
99