Lexmark MS621 Users Guide PDF - Page 117
Step 1, Warning-Potential Damage, customer, support
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Troubleshooting 117 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Are text or images cut off? Step 2 Go to step 3. a Remove, and then insert the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. b Print the document. Are text or images cut off? Step 3 Go to step 4. a Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. b Remove any packing material that is stuck on the imaging unit. No The problem is solved. The problem is solved. The problem is solved. Note: Make sure to remove any obstruction between the charge roller and photoconductor drum. c Insert the imaging unit. d Print the document. Are text or images cut off? Step 4 a Replace the imaging unit. b Print the document. Are text or images cut off? Contact customer The problem is support. solved.