Lexmark MS621 Users Guide PDF - Page 124
Print jobs do not print, Step 3, Notes
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Troubleshooting 124 Action Step 3 a Reduce the number of pages to print. b Print the document. Yes Go to step 4. No The problem is solved. Is the printer still printing slow? Step 4 a Connect the printer cable securely to the printer and the computer, print server, option, or other network device. b Print the document. Go to step 5. The problem is solved. Is the printer still printing slow? Step 5 a From the Quality menu on the control panel, set Print Resolution to 600 dpi. b Print the document. Go to step 6. The problem is solved. Is the printer still printing slow? Step 6 a Make sure that the printer is not overheating. Go to step 7. Notes: • Allow the printer to cool down after a very long print job. • Observe the recommended ambient temperature for the printer. For more information, see "Selecting a location for the printer" on page 9. b Print the document. The problem is solved. Is the printer still printing slow? Step 7 a Add more printer memory. b Print the document. Contact customer The problem is support. solved. Is the printer still printing slow? Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print solved. dialog, and then check if you have selected the correct printer. b Print the document. Is the document printed? No Go to step 2.