Lexmark MX6500e 6500e Scan to Sharepoint Administrator's Guide - Page 15

Make sure your LDD settings are correct, Documents are not scanning in color

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Troubleshooting 15 MAKE SURE YOUR LDD SETTINGS ARE CORRECT If you are scanning documents to an LDD server for processing and routing, then make sure the server settings and user credentials on the application configuration page are correct. For more information on using LDD, see the Lexmark Document Distributor Administrator's Guide. Documents are not scanning in color CONFIGURE THE APPLICATION TO SCAN DOCUMENTS IN COLOR 1 Access the application configuration settings from the Embedded Web Server. 2 From the Scan Color menu, select On. 3 Click Apply or OK to save the changes.

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M
AKE
SURE
YOUR
LDD
SETTINGS
ARE
CORRECT
If you are scanning documents to an LDD server for processing and routing, then make sure the server settings and
user credentials on the application configuration page are correct. For more information on using LDD, see the
Lexmark Document Distributor Administrator’s Guide
.
Documents are not scanning in color
C
ONFIGURE
THE
APPLICATION
TO
SCAN
DOCUMENTS
IN
COLOR
1
Access the application configuration settings from the Embedded Web Server.
2
From the Scan Color menu, select
On
.
3
Click
Apply
or
OK
to save the changes.
Troubleshooting
15