Lexmark X5410 User's Guide - Page 123

Ink Low, Out of Memory, Out of Paper, Fixing a printing failure, Paper Jam, Start, Programs

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To find the problem without establishing bidirectional communication, see "Checking printer readiness" on page 101. Ink Low A print cartridge is almost out of ink. Install a new cartridge. For more information, see "Installing print cartridges" on page 78. To order a new cartridge, see "Ordering supplies" on page 84. Out of Memory The printer software cannot obtain enough memory to print. Try the following: • Before sending a document to print, close any other open programs. The printer may print a blank page when too many programs are open on the computer. • Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print. Out of Paper 1 Load paper. 2 Press to continue printing. Note: Do not force paper into the printer. Fixing a printing failure Follow the instructions on the computer screen. If the printer still does not print, contact the Customer Support Center: 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ŒLexmark X5400 Series. 3 Click Solution Center, and then click the Contact Information tab. Paper Jam The printer has a paper jam, and you must clear the paper path. Note: To avoid paper jams, do not force paper into the printer. Troubleshooting 123

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To find the problem without establishing bidirectional communication, see “Checking printer readiness” on
page 101.
Ink Low
A print cartridge is almost out of ink.
Install a new cartridge. For more information, see “Installing print cartridges” on page 78.
To order a new cartridge, see “Ordering supplies” on page 84.
Out of Memory
The printer software cannot obtain enough memory to print.
Try the following:
•
Before sending a document to print, close any other open programs. The printer may print a blank page when
too many programs are open on the computer.
•
Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print.
Out of Paper
1
Load paper.
2
Press
to continue printing.
Note:
Do not force paper into the printer.
Fixing a printing failure
Follow the instructions on the computer screen.
If the printer still does not print, contact the Customer Support Center:
1
Do one of the following:
•
In Windows Vista, click
.
•
In Windows XP and earlier, click
Start
.
2
Click
Programs
or
All Programs
Lexmark X5400 Series
.
3
Click
Solution Center
, and then click the
Contact Information
tab.
Paper Jam
The printer has a paper jam, and you must clear the paper path.
Note:
To avoid paper jams, do not force paper into the printer.
Troubleshooting
123