Lexmark XM7270 User Guide - Page 352

Troubleshooting 352 Action Yes Step 3 Set up the shortcut number properly. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. The problem is solved. Can you send faxes? Can send but not receive faxes Action Step 1 Check the tray or feeder. If empty, then load paper in the tray or feeder. Yes The problem is solved. Can you receive faxes? Step 2 Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in the address field. The problem is solved. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup. c In the "Rings to Answer" field, enter the number of times you want the phone to ring before the printer answers. d Click Submit. Can you receive faxes? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Can you receive faxes? Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is blinking red until you set up fax and e‑mail. No Contact customer support. No Go to step 2. Go to step 3. Contact customer support.