Section |
Page |
Contents |
2 |
Safety information |
7 |
Conventions |
7 |
Learning about the printer |
9 |
Finding information about the printer |
9 |
Selecting a location for the printer |
10 |
Printer configurations |
12 |
Understanding the basic functions of the scanner |
13 |
Using the ADF and scanner glass |
14 |
Understanding the printer control panel |
15 |
Using the printer control panel |
15 |
Understanding the colors of the Sleep button and indicator lights |
15 |
Understanding the home screen |
16 |
Using the touch-screen buttons |
18 |
Setting up and using the home screen applications |
20 |
Finding the IP address of the printer |
20 |
Finding the IP address of the computer |
20 |
Accessing the Embedded Web Server |
20 |
Customizing the home screen |
21 |
Understanding the different applications |
21 |
Activating the home screen applications |
22 |
Finding information about the home screen applications |
22 |
Setting up Forms and Favorites |
22 |
Setting up Card Copy |
23 |
Using MyShortcut |
23 |
Setting up Multi Send |
24 |
Setting up Scan to Network |
24 |
Setting up Remote Operator Panel |
25 |
Exporting and importing a configuration |
26 |
Additional printer setup |
27 |
Installing internal options |
27 |
Available internal options |
27 |
Accessing the controller board |
27 |
Installing a memory card |
31 |
Installing an optional card |
32 |
Installing an Internal Solutions Port |
34 |
Installing a printer hard disk |
39 |
Removing a printer hard disk |
44 |
Installing hardware options |
46 |
Order of installation |
46 |
Installing optional trays |
46 |
Attaching cables |
49 |
Setting up the printer software |
51 |
Installing the printer software |
51 |
Adding available options in the print driver |
51 |
Networking |
52 |
Preparing to set up the printer on an Ethernet network |
52 |
Preparing to set up the printer on a wireless network |
52 |
Connecting the printer using the Wireless Setup Wizard |
53 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup |
54 |
Connecting the printer to a wireless network using the Embedded Web Server |
55 |
Changing port settings after installing an internal solutions port |
55 |
Setting up serial printing (Windows only) |
56 |
Verifying printer setup |
56 |
Printing a menu settings page |
56 |
Printing a network setup page |
57 |
Loading paper and specialty media |
58 |
Setting the paper size and type |
58 |
Configuring Universal paper settings |
58 |
Loading the 550-sheet tray |
58 |
Loading the 2100-sheet tray |
68 |
Loading the multipurpose feeder |
75 |
Linking and unlinking trays |
81 |
Linking and unlinking trays |
81 |
Creating a custom name for a paper type |
81 |
Assigning a custom paper type |
82 |
Paper and specialty media guide |
83 |
Using specialty media |
83 |
Tips on using card stock |
83 |
Tips on using envelopes |
83 |
Tips on using labels |
84 |
Tips on using letterhead |
84 |
Tips on using transparencies |
85 |
Paper guidelines |
85 |
Paper characteristics |
85 |
Selecting paper |
86 |
Selecting preprinted forms and letterhead |
86 |
Using recycled paper and other office papers |
86 |
Storing paper |
88 |
Supported paper sizes, types, and weights |
88 |
Paper sizes supported by the printer |
88 |
Paper types and weights supported by the printer |
90 |
Paper sizes, types, and weights supported by the output options |
90 |
Printing |
93 |
Printing a document |
93 |
Printing forms |
93 |
Printing from a computer |
93 |
Adjusting toner darkness |
93 |
Printing from a mobile device |
94 |
Printing from a mobile device using Mopria Print Service |
94 |
Printing from a mobile device using Google Cloud Print |
94 |
Printing from a mobile device using AirPrint |
94 |
Printing from a mobile device using Lexmark Print |
94 |
Printing from a flash drive |
95 |
Printing from a flash drive |
95 |
Supported flash drives and file types |
96 |
Printing confidential and other held jobs |
97 |
Storing print jobs in the printer |
97 |
Printing held jobs |
98 |
Modifying confidential print settings |
98 |
Printing information pages |
98 |
Printing a font sample list |
98 |
Printing a directory list |
99 |
Canceling a print job |
99 |
Canceling a print job from the printer control panel |
99 |
Canceling a print job from the computer |
99 |
Copying |
100 |
Making copies |
100 |
Making a quick copy |
100 |
Copying using the ADF |
100 |
Copying using the scanner glass |
101 |
Copying photos |
101 |
Copying on specialty media |
101 |
Copying on transparencies |
101 |
Copying on letterhead |
102 |
Creating a copy shortcut using the printer control panel |
102 |
Customizing copy settings |
103 |
Copying to a different size |
103 |
Making copies using paper from a selected tray |
103 |
Copying different paper sizes |
103 |
Copying on both sides of the paper (duplexing) |
104 |
Reducing or enlarging copies |
105 |
Adjusting copy quality |
105 |
Collating copies |
106 |
Placing separator sheets between copies |
106 |
Copying multiple pages onto a single sheet |
107 |
Creating a custom copy job |
107 |
Placing information on copies |
108 |
Placing a header or footer on pages |
108 |
Placing an overlay message on each page |
108 |
Canceling a copy job |
109 |
Canceling a copy job while the original document is in the ADF |
109 |
Canceling a copy job while copying pages using the scanner glass |
109 |
Canceling a copy job while pages are being printed |
109 |
Understanding the copy options |
109 |
Copy from |
109 |
Copy to |
109 |
Scale |
110 |
Darkness |
110 |
Sides (Duplex) |
110 |
Collate |
110 |
Copies |
110 |
Content |
110 |
Save As Shortcut |
111 |
Using the advanced options |
111 |
E-mailing |
112 |
Setting up the printer to e-mail |
112 |
Setting up the e-mail function |
112 |
Configuring e-mail settings |
112 |
Creating an e-mail shortcut |
113 |
Creating an e-mail shortcut using the Embedded Web Server |
113 |
Creating an e-mail shortcut using the printer control panel |
113 |
E-mailing a document |
114 |
Sending an e-mail using the printer control panel |
114 |
Sending an e-mail using a shortcut number |
114 |
Sending an e-mail using the address book |
115 |
Customizing e-mail settings |
115 |
Adding e-mail subject and message information |
115 |
Changing the output file type |
115 |
Canceling an e-mail |
116 |
Understanding the e-mail options |
116 |
Recipient(s) |
116 |
Subject |
116 |
Message |
116 |
File Name |
116 |
Original Size |
116 |
Resolution |
116 |
Content |
116 |
Save As Shortcut |
117 |
Darkness |
117 |
Send As |
117 |
Page Setup |
118 |
Scan Preview |
118 |
Using the advanced options |
118 |
Faxing |
119 |
Setting up the printer to fax |
119 |
Initial fax setup |
119 |
Choosing a fax connection |
120 |
Setting up fax using a standard telephone line |
120 |
Setting up fax using digital subscriber line |
125 |
Setting up fax using VoIP telephone service |
126 |
Setting up fax using cable modem connection |
127 |
Setting up fax in countries or regions with different telephone wall jacks and plugs |
129 |
Connecting to a distinctive ring service |
132 |
Setting the outgoing fax name and number |
132 |
Setting the date and time |
133 |
Configuring the printer to observe daylight saving time |
133 |
Sending a fax |
133 |
Sending a fax using the printer control panel |
133 |
Sending a fax using the computer |
134 |
Sending a fax using a shortcut number |
134 |
Sending a fax using the address book |
135 |
Sending a fax at a scheduled time |
135 |
Creating shortcuts |
136 |
Creating a fax destination shortcut using the Embedded Web Server |
136 |
Creating a fax destination shortcut using the printer control panel |
136 |
Customizing fax settings |
136 |
Changing the fax resolution |
136 |
Making a fax lighter or darker |
137 |
Viewing a fax log |
137 |
Blocking junk faxes |
137 |
Canceling an outgoing fax |
138 |
Canceling a fax while the original documents are still scanning |
138 |
Canceling a fax after the original documents have been scanned to memory |
138 |
Holding and forwarding faxes |
138 |
Holding faxes |
138 |
Forwarding a fax |
139 |
Understanding the fax options |
139 |
Resolution |
139 |
Darkness |
140 |
Page Setup |
140 |
Content |
140 |
Delayed Send |
140 |
Scan Preview |
140 |
Using the advanced options |
141 |
Scanning |
142 |
Using Scan to Network |
142 |
Scanning to an FTP address |
142 |
Creating shortcuts |
142 |
Creating an FTP shortcut using the Embedded Web Server |
142 |
Creating an FTP shortcut using the printer control panel |
143 |
Scanning to an FTP address |
143 |
Scanning to an FTP address using the printer control panel |
143 |
Scanning to an FTP address using a shortcut number |
144 |
Scanning an FTP using the address book |
144 |
Scanning to a computer or flash drive |
144 |
Scanning to a computer using the Embedded Web Server |
145 |
Setting up Scan to Computer |
146 |
Scanning to a flash drive |
146 |
Understanding the scan options |
146 |
FTP |
146 |
File Name |
146 |
Save As Shortcut |
146 |
Original Size |
147 |
Darkness |
147 |
Resolution |
147 |
Send As |
147 |
Content |
147 |
Page Setup |
148 |
Scan Preview |
148 |
Using the advanced options |
148 |
Understanding the printer menus |
149 |
Menus list |
149 |
Paper menu |
150 |
Default Source menu |
150 |
Configure MP menu |
150 |
Paper Size/Type menu |
151 |
Substitute Size menu |
154 |
Paper Texture menu |
154 |
Paper Weight menu |
156 |
Paper Loading menu |
158 |
Custom Types menu |
159 |
Custom Names menu |
159 |
Custom Scan Sizes menu |
160 |
Custom Bin Names menu |
160 |
Universal Setup menu |
161 |
Bin Setup menu |
161 |
Reports menu |
163 |
Reports menu |
163 |
Network/Ports menu |
164 |
Active NIC menu |
164 |
Standard Network or Network [x] menu |
164 |
Reports menu |
166 |
Network Card menu |
166 |
TCP/IP menu |
166 |
IPv6 menu |
168 |
Wireless menu |
168 |
AppleTalk menu |
169 |
Standard USB menu |
170 |
Parallel [x] menu |
171 |
Serial [x] menu |
173 |
SMTP Setup menu |
176 |
Security menu |
177 |
Edit Security Setups menu |
177 |
Miscellaneous Security Settings menu |
178 |
Confidential Print menu |
179 |
Erase Temporary Data Files menu |
180 |
Security Audit Log menu |
180 |
Set Date/Time menu |
182 |
Settings menu |
184 |
General Settings menu |
184 |
Copy Settings menu |
192 |
Fax Settings menu |
196 |
Fax Mode (Analog Fax Setup) menu |
196 |
Fax Mode (Fax Server Setup) menu |
204 |
E-mail Settings menu |
206 |
FTP Settings menu |
212 |
Flash Drive menu |
216 |
OCR Settings menu |
222 |
Print Settings |
223 |
Setup menu |
223 |
Finishing menu |
224 |
Quality menu |
226 |
Job Accounting menu |
227 |
Utilities menu |
229 |
XPS menu |
230 |
PDF menu |
230 |
PostScript menu |
230 |
PCL Emul menu |
231 |
HTML menu |
233 |
Image menu |
234 |
Help menu |
235 |
Saving money and the environment |
236 |
Saving paper and toner |
236 |
Using recycled paper |
236 |
Conserving supplies |
236 |
Saving energy |
237 |
Using Eco-Mode |
237 |
Reducing printer noise |
237 |
Adjusting Sleep mode |
238 |
Using Hibernate mode |
238 |
Adjusting the brightness of the printer display |
239 |
Recycling |
239 |
Recycling Lexmark products |
239 |
Recycling Lexmark packaging |
239 |
Returning Lexmark cartridges for reuse or recycling |
240 |
Securing the printer |
241 |
Statement of Volatility |
241 |
Erasing volatile memory |
241 |
Erasing non-volatile memory |
242 |
Erasing printer hard disk memory |
242 |
Configuring printer hard disk encryption |
243 |
Finding printer security information |
244 |
Maintaining the printer |
245 |
Cleaning printer parts |
245 |
Cleaning the printer |
245 |
Cleaning the scanner glass |
246 |
Emptying the hole punch box |
248 |
Checking the status of parts and supplies |
249 |
Checking the status of parts and supplies on the printer control panel |
249 |
Checking the status of parts and supplies from the Embedded Web Server |
249 |
Ordering supplies |
250 |
Using genuine Lexmark parts and supplies |
250 |
Estimated number of remaining pages |
250 |
Ordering a toner cartridge |
250 |
Ordering a maintenance kit |
250 |
Ordering an imaging unit |
251 |
Ordering staple cartridges |
252 |
Storing supplies |
252 |
Replacing supplies |
253 |
Replacing the toner cartridge |
253 |
Replacing the imaging unit |
256 |
Replacing a staple cartridge |
260 |
Moving the printer |
261 |
Before moving the printer |
261 |
Moving the printer to another location |
262 |
Shipping the printer |
262 |
Managing the printer |
263 |
Finding advanced networking and administrator information |
263 |
Checking the virtual display |
263 |
Setting up e-mail alerts |
263 |
Viewing reports |
263 |
Configuring supply notifications from the Embedded Web Server |
264 |
Restoring factory default settings |
265 |
Clearing jams |
266 |
Avoiding jams |
266 |
Identifying jam locations |
269 |
Paper jam in the front cover |
271 |
Paper jam in the rear door |
274 |
Paper jam in the standard bin |
278 |
Paper jam in the duplex unit |
279 |
Paper jam in trays |
280 |
Paper jam in the multipurpose feeder |
281 |
Paper jam in the mailbox |
282 |
Paper jam in the automatic document feeder |
284 |
Paper jam in the staple finisher |
286 |
Staple jam in the finisher |
287 |
Troubleshooting |
290 |
Understanding the printer messages |
290 |
Cartridge low [88.xy] |
290 |
Cartridge, imaging unit mismatch [41.xy] |
290 |
Cartridge nearly low [88.xy] |
290 |
Cartridge very low, [x] estimated pages remain [88.xy] |
290 |
Change [paper source] to [custom string] load [orientation] |
290 |
Change [paper source] to [custom type name] load [orientation] |
290 |
Change [paper source] to [paper size] load [orientation] |
291 |
Change [paper source] to [paper type] [paper size] load [orientation] |
291 |
Check tray [x] connection |
291 |
Close door or insert cartridge |
291 |
Close finisher rear door |
292 |
Close flatbed cover and load originals if restarting job [2yy.xx] |
292 |
Close rear door |
292 |
Close top access cover |
292 |
Complex page, some data may not have printed [39] |
292 |
Configuration change, some held jobs were not restored [57] |
292 |
Defective flash detected [51] |
293 |
Disk full [62] |
293 |
Disk full, scan job canceled |
293 |
Disk must be formatted for use in this device |
293 |
Disk near full. Securely clearing disk space. |
293 |
Empty the hole punch box |
293 |
Error reading USB drive. Remove USB. |
293 |
Error reading USB hub. Remove hub. |
294 |
Fax memory full |
294 |
Fax partition inoperative. Contact system administrator. |
294 |
Fax server 'To Format' not set up. Contact system administrator. |
294 |
Fax Station Name not set up. Contact system administrator. |
294 |
Fax Station Number not set up. Contact system administrator. |
294 |
Imaging unit low [84.xy] |
294 |
Imaging unit nearly low [84.xy] |
295 |
Imaging unit very low, [x] estimated pages remain [84.xy] |
295 |
Incompatible output bin [x] [59] |
295 |
Incompatible tray [x] [59] |
295 |
Incorrect paper size, open [paper source] [34] |
295 |
Insert hole punch box |
295 |
Insert staple cartridge |
295 |
Insert Tray [x] |
296 |
Install bin [x] |
296 |
Install Tray [x] |
296 |
Insufficient memory to collate job [37] |
296 |
Insufficient memory to support Resource Save feature [35] |
296 |
Insufficient memory, some Held Jobs were deleted [37] |
296 |
Insufficient memory, some held jobs will not be restored [37] |
297 |
Load [paper source] with [custom string] [paper orientation] |
297 |
Load [paper source] with [custom type name] [paper orientation] |
297 |
Load [paper source] with [paper size] [paper orientation] |
297 |
Load [paper source] with [paper type] [paper size] [paper orientation] |
297 |
Load multipurpose feeder with [custom string] [paper orientation] |
297 |
Load multipurpose feeder with [custom type name] [paper orientation] |
298 |
Load multipurpose feeder with [paper size] [paper orientation] |
298 |
Load multipurpose feeder with [paper type] [paper size] [paper orientation] |
298 |
Load staples |
298 |
Maintenance kit low [80.xy] |
298 |
Maintenance kit nearly low [80.xy] |
299 |
Maintenance kit very low, [x] estimated pages remain [80.xy] |
299 |
Memory full [38] |
299 |
Memory full, cannot print faxes |
299 |
Misfeed cleared, extra sheets in output bin [24y.xx] |
299 |
No analog phone line connected to modem, fax is disabled. |
299 |
Network [x] software error [54] |
299 |
Non-Lexmark [supply type], see User’s Guide [33.xy] |
299 |
Not enough free space in flash memory for resources [52] |
300 |
Paper changes needed |
300 |
Parallel port [x] disabled [56] |
300 |
Printer had to restart. Last job may be incomplete. |
300 |
Reattach bin [x] |
301 |
Reattach bins [x] – [y] |
301 |
Reinstall missing or unresponsive cartridge [31.xy] |
302 |
Remove defective disk [61] |
302 |
Remove packaging material, [area name] |
302 |
Remove paper from all bins |
302 |
Remove paper from bin [x] |
302 |
Remove paper from [linked set bin name] |
302 |
Remove paper from standard output bin |
302 |
Replace all originals if restarting job. |
302 |
Replace cartridge, 0 estimated pages remain [88.xy] |
303 |
Replace cartridge, printer region mismatch [42.xy] |
303 |
Replace defective imaging unit [31.xy] |
303 |
Replace imaging unit, 0 estimated pages remain [84.xy] |
303 |
Replace jammed originals if restarting job. |
304 |
Replace last scanned page and jammed originals if restarting job. |
304 |
Replace maintenance kit, recommended life exceeded [80.xy] |
304 |
Replace maintenance kit to resume printing [80.xy] |
304 |
Replace missing cartridge [31.xy] |
304 |
Replace missing fuser [80.xx] |
304 |
Replace missing imaging unit [31.xy] |
305 |
Replace roller kit [81.xx] |
305 |
Replace separator pad |
305 |
Replace unsupported cartridge [32.xy] |
305 |
Replace unsupported imaging unit [32.xy] |
305 |
Replace wiper |
306 |
Restore held jobs? |
306 |
Scan document too long |
306 |
Scanner automatic feeder cover open |
306 |
Scanner disabled by admin [840.01] |
306 |
Scanner disabled. Contact system administrator if problem persists. [840.02] |
307 |
Scanner jam access cover open |
307 |
Scanner jam, open and close automatic feeder top cover [2yy.xx] |
307 |
Scanner jam, remove all originals from the scanner [2yy.xx] |
307 |
Scanner jam, remove jammed originals from the scanner [2yy.xx] |
307 |
Scanner maintenance required soon, use ADF Kit [80] |
307 |
Serial port [x] disabled [56] |
307 |
SMTP server not set up. Contact system administrator. |
307 |
Some held jobs were not restored |
308 |
Standard network software error [54] |
308 |
Standard USB port disabled [56] |
308 |
Supply needed to complete job |
308 |
The device is operating in Safe Mode. Some print options may be disabled or provide unexpected results. |
308 |
Too many bins attached [58] |
308 |
Too many disks installed [58] |
309 |
Too many flash options installed [58] |
309 |
Too many trays attached [58] |
309 |
Tray [x] paper size unsupported |
309 |
Unformatted flash detected [53] |
309 |
Unsupported disk |
309 |
Unsupported option in slot [x] [55] |
310 |
USB port [x] disabled [56] |
310 |
Weblink server not set up. Contact system administrator. |
310 |
Solving printer problems |
310 |
Basic printer problems |
310 |
The printer is not responding |
310 |
Printer display is blank |
312 |
Hardware and internal option problems |
313 |
Cannot detect internal option |
313 |
Internal print server does not operate correctly |
314 |
Internal Solutions Port does not operate correctly |
314 |
Tray problems |
315 |
USB/parallel interface card does not operate correctly |
316 |
Paper feed problems |
316 |
Jammed pages are not reprinted |
316 |
Paper frequently jams |
317 |
Paper jam message remains after jam is cleared |
317 |
Solving print problems |
318 |
Printing problems |
318 |
Confidential and other held documents do not print |
318 |
Envelope seals when printing |
319 |
Error message about reading the flash drive appears |
319 |
Incorrect characters print |
320 |
Job prints from the wrong tray or on the wrong paper |
320 |
Large jobs do not collate |
321 |
Multiple-language PDF files do not print |
321 |
Printing slows down |
322 |
Print jobs do not print |
322 |
Print job takes longer than expected |
324 |
Tray linking does not work |
325 |
Unexpected page breaks occur |
325 |
Print quality problems |
326 |
Characters have jagged or uneven edges |
326 |
Clipped pages or images |
326 |
Compressed images appear on prints |
327 |
Gray background on prints |
328 |
Horizontal voids appear on prints |
329 |
Incorrect margins on prints |
330 |
Paper curl |
331 |
Printer is printing blank pages |
331 |
Printer is printing solid black pages |
332 |
Print irregularities |
333 |
Print is too dark |
334 |
Print is too light |
336 |
Repeating defects appear on prints |
337 |
Shadow images appear on prints |
338 |
Skewed print |
338 |
Streaked horizontal lines appear on prints |
339 |
Streaked vertical lines appear on prints |
340 |
Toner fog or background shading appears on prints |
342 |
Toner rubs off |
342 |
Toner specks appear on prints |
343 |
Transparency print quality is poor |
343 |
Uneven print density |
343 |
Vertical voids appear on prints |
344 |
Solving copy problems |
345 |
Copier does not respond |
345 |
Partial document or photo copies |
345 |
Poor copy quality |
346 |
Scanner unit does not close |
348 |
Solving fax problems |
348 |
Caller ID is not shown |
348 |
Cannot send or receive a fax |
349 |
Can receive but not send faxes |
351 |
Can send but not receive faxes |
352 |
Fax and e-mail functions are not set up |
352 |
Received fax has poor print quality |
353 |
Solving scanner problems |
354 |
Cannot scan from a computer |
355 |
Partial document or photo scans |
355 |
Poor scanned image quality |
355 |
Scan job was not successful |
356 |
Scanner unit does not close |
357 |
Scanning takes too long or freezes the computer |
357 |
The scanner does not respond |
358 |
Solving home screen application problems |
359 |
An application error has occurred |
359 |
Embedded Web Server does not open |
359 |
Contacting customer support |
361 |
Notices |
362 |
Product information |
362 |
Edition notice |
362 |
GOVERNMENT END USERS |
362 |
Trademarks |
363 |
Federal Communications Commission (FCC) compliance information statement |
364 |
Noise emission levels |
364 |
Temperature information |
365 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
365 |
India E-Waste notice |
365 |
Product disposal |
365 |
Static sensitivity notice |
365 |
ENERGY STAR |
366 |
Laser notice |
366 |
Laser advisory label |
366 |
Power consumption |
367 |
Product power consumption |
367 |
Sleep Mode |
367 |
Hibernate Mode |
367 |
Off mode |
368 |
Total energy usage |
368 |
Licensing notices |
368 |
Japanese VCCI notice |
368 |
European Community (EC) directives conformity |
368 |
Radio interference notice |
369 |
Regulatory notices for telecommunication terminal equipment |
369 |
Notice to users of the US telephone network: FCC requirements |
369 |
Notice to users of the Canadian telephone network |
370 |
Notice to users of the New Zealand telephone network |
371 |
Japanese telecom notice |
371 |
Modular component notice |
372 |
Patent acknowledgment |
372 |
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ... |
373 |