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Lexmark Z845 User's Guide for Windows - Page 35

Printer does not print or respond, Jams and misfeeds troubleshooting, Paper jam in the printer

UPC - 734646020329

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c Select your printer family. d Select your printer model. e Select your operating system. f Select the file you want to download, and follow the directions on the computer screen. Printer does not print or respond See "Page does not print" on page 30. Jams and misfeeds troubleshooting Paper jam in the printer 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper or specialty media misfeeds If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions. Solution 1 Load a smaller amount of paper into the printer. See "Loading various paper types" on page 16 for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media Solution 2 Load paper with the print side facing you. Solution 3 Use only new, unwrinkled paper. Troubleshooting 35

Section	Page
Contents	3
Finding information about the printer	7
Setting up the printer	10
Checking the box contents	10
Learning about the printer	11
Understanding the parts of the printer	11
Learning about the software	13
Using the printer software	13
Using the Solution Center	13
Using Print Properties	14
Opening Print Properties	14
Using the Save Settings menu	14
Using the “I Want To” menu	14
Using the Options menu	14
Using the Print Properties tabs	15
Using Fast Pics	15
Loading paper and various paper types	16
Loading paper	16
Loading various paper types	16
Printing	19
Printing a document	19
Printing cards	19
Printing envelopes	19
Printing transparencies	20
Printing collated copies	20
Printing multiple pages on one sheet	20
Printing the last page first (reverse page order)	21
Working with photos	22
Using Fast Pics to print borderless photos	22
Using Print Properties to print borderless photos	22
Maintaining the printer	23
Changing the print cartridges	23
Removing a used print cartridge	23
Installing print cartridges	24
Achieving better print quality	25
Improving print quality	25
Aligning the print cartridges	25
Cleaning the print cartridge nozzles	25
Wiping the print cartridge nozzles and contacts	26
Preserving the print cartridges	27
Ordering supplies	27
Recycling Lexmark products	28
Troubleshooting	29
Setup troubleshooting	29
Power light is not lit	29
Software does not install	29
Page does not print	30
Print troubleshooting	32
Improving print quality	32
Poor text and graphic quality	32
Poor quality at the edges of the page	33
Print speed is slow	34
Printer does not print or respond	35
Jams and misfeeds troubleshooting	35
Paper jam in the printer	35
Paper jam in the paper support	35
Paper or specialty media misfeeds	35
Printer does not feed paper, envelopes, or specialty media	36
Banner paper jams	36
Blinking power light troubleshooting	37
Power light blinks slowly	37
Power light blinks rapidly	37
Error messages troubleshooting	37
Cartridge Alert	37
Black cartridge replacement required	37
Color cartridge replacement required	37
Black and Color cartridge replacement required	38
Paper Jam	38
Out of Paper	38
Removing and reinstalling the software	38
Notices	39
Edition notice	39
Trademarks	39
Conventions	39
Federal Communications Commission (FCC) compliance information statement	40
European Community (EC) directives conformity	40
Noise emission levels	40
Waste from Electrical and Electronic Equipment (WEEE) directive	41
ENERGY STAR	41
Power consumption	41
Product power consumption	41
Power Saver	41
Off mode	42
Total energy usage	42
End-user license agreement	42