Lexmark Z845 User's Guide for Windows - Page 36

Printer does not feed paper, envelopes, or specialty media, Banner paper jams, Solution 4

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Solution 4 Adjust the paper guide: • When using media less than 8.5 inches wide • Against the left edge of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media Solution 1 If there is a paper jam, see "Jams and misfeeds troubleshooting" on page 35. Solution 2 Verify that the specialty media is loaded correctly. Solution 3 Try loading one page, envelope, or sheet of specialty media at a time. Solution 4 Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: • For Windows XP Pro: Start Œ Settings Œ Printers and Faxes. • For Windows XP Home: Start Œ Control Panel Œ Printers and Faxes. • For Windows 2000: Start Œ Settings Œ Printers. • For Windows 98/Me: Start Œ Settings Œ Printers. 2 Double-click the name of your printer. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next to Set As Default. Banner paper jams 1 Press to turn off the printer. 2 Remove the jammed banner paper from the printer. To keep a banner print job from jamming: • Use only the number of sheets needed for the banner. • Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File Œ Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the Paper Setup tab. 4 From the Paper Size area, select Banner. Troubleshooting 36

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Solution 4
Adjust the paper guide:
•
When using media less than 8.5 inches wide
•
Against the left edge of the paper or media, making sure it does not buckle
Printer does not feed paper, envelopes, or specialty media
Solution 1
If there is a paper jam, see “Jams and misfeeds troubleshooting” on page 35.
Solution 2
Verify that the specialty media is loaded correctly.
Solution 3
Try loading one page, envelope, or sheet of specialty media at a time.
Solution 4
Make sure the printer is set as the default printer and is not on hold or paused.
1
Click:
•
For Windows XP Pro:
Start
Settings
Printers and Faxes
.
•
For Windows XP Home:
Start
Control Panel
Printers and Faxes
.
•
For Windows 2000:
Start
Settings
Printers
.
•
For Windows 98/Me:
Start
Settings
Printers
.
2
Double-click the name of your printer.
3
Click
Printer
.
•
Make sure no check mark appears next to Pause Printing.
•
Make sure a check mark does appear next to Set As Default.
Banner paper jams
1
Press
to turn off the printer.
2
Remove the jammed banner paper from the printer.
To keep a banner print job from jamming:
•
Use only the number of sheets needed for the banner.
•
Select the following settings to enable the printer to feed paper continuously without jamming:
1
With a document open, click
File
Print
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
Select the
Paper Setup
tab.
4
From the Paper Size area, select
Banner
.
Troubleshooting
36