Lexmark Z845 User's Guide for Windows - Page 38

Black and Color cartridge replacement required, Paper Jam, Out of Paper

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Note: A variable amount of ink remains in the color print cartridge. Follow these steps to replace the color print cartridge in your printer: 1 Cancel the print job if not already canceled. 2 Replace the color print cartridge with a new cartridge. For more information, see "Removing a used print cartridge" on page 23 and "Installing print cartridges" on page 24. 3 Print again. To order supplies, click Order Ink on your computer screen. You can also see "Ordering supplies" on page 27 in this guide. Black and Color cartridge replacement required New print cartridges need to be installed. The print job has been canceled. Note: A variable amount of ink remains in the black and color print cartridges. 1 Replace the print cartridges with new cartridges. For more information, see "Removing a used print cartridge" on page 23 and "Installing print cartridges" on page 24. 2 Print again. To order supplies, click Order Ink on your computer screen. You can also see "Ordering supplies" on page 27 in this guide. Paper Jam For more information, see "Jams and misfeeds troubleshooting" on page 35. Out of Paper The printer is out of paper in the middle of a print job. 1 Load paper. For more information, see "Loading paper" on page 16. 2 Press . Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software. 1 Click Start ΠPrograms or All Programs ΠLexmark 840 Series. 2 Select Uninstall. 3 Follow the instructions on the computer screen to remove the printer software. 4 Restart the computer before reinstalling the printer software. 5 Click Cancel on all New Hardware Found screens. 6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software. Troubleshooting 38

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Note:
A variable amount of ink remains in the color print cartridge.
Follow these steps to replace the color print cartridge in your printer:
1
Cancel the print job if not already canceled.
2
Replace the color print cartridge with a new cartridge. For more information, see “Removing a used print
cartridge” on page 23 and “Installing print cartridges” on page 24.
3
Print again.
To order supplies, click
Order Ink
on your computer screen. You can also see “Ordering supplies” on page 27 in
this guide.
Black and Color cartridge replacement required
New print cartridges need to be installed.
The print job has been canceled.
Note:
A variable amount of ink remains in the black and color print cartridges.
1
Replace the print cartridges with new cartridges. For more information, see “Removing a used print cartridge”
on page 23 and “Installing print cartridges” on page 24.
2
Print again.
To order supplies, click
Order Ink
on your computer screen. You can also see “Ordering supplies” on page 27 in
this guide.
Paper Jam
For more information, see “Jams and misfeeds troubleshooting” on page 35.
Out of Paper
The printer is out of paper in the middle of a print job.
1
Load paper. For more information, see “Loading paper” on page 16.
2
Press
.
Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to remove and reinstall the printer software.
1
Click
Start
Programs
or
All Programs
Lexmark 840 Series
.
2
Select
Uninstall
.
3
Follow the instructions on the computer screen to remove the printer software.
4
Restart the computer before reinstalling the printer software.
5
Click
Cancel
on all New Hardware Found screens.
6
Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
Troubleshooting
38