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Logitech G402 User Manual - Page 21

Troubleshooting, Internet, Latest Information

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Troubleshooting If you are experiencing difficulties with your gaming device or the Logitech® Gaming Software, check whether your problem is listed below. If it is, click for suggestions to help solve it. I can't get my device to work at all. My G-keys/buttons aren't working properly. I'm having problems with my device's USB ports. I don't hear sound from my headset. Others can't hear me when using my headset. I'm having surround sound issues with my headset. Voice avatar (morphing) is unintelligible. If you can't find what you're looking for in these topics, try selecting Help Internet Latest Information or visiting the Logitech Support website.

Section	Page
Logitech Gaming Software	1
Welcome	2
Comfort and safety	3
Comfort guidelines	4
Safety	6
Protect your hearing	7
Getting started	8
To launch the Logitech Gaming Software	9
Using the Device bar	10
Using the taskbar icon	12
Changing application settings	13
To change general settings	14
To change profile settings	15
To change G13 mouse emulation settings	16
To change G930 battery settings	17
To change G300 settings	18
Updating my software	19
To get software updates and news	20
Troubleshooting	21
I can't get my device to work at all	22
My G-keys/buttons aren't working properly	23
I'm having problems with my device's USB ports	24
I don't hear sound from my headset	25
Others can't hear me when using my headset	26
I'm having surround sound issues with my headset	27
Voice avatar (morphing) is unintelligible	28
Software License Agreement	29
Using my device	31
Customizing my device	32
Using the G-keys	33
Using the M-keys	34
Using mouse buttons	35
Controlling my multimedia	36
Switching my device to Gaming mode	37
Connecting devices to the USB hub	38
Using the mini-joystick	39
Using my headset	40
Adjusting the headband	41
Microphone placement	42
Microphone mute	43
Volume roller	44
Surround sound switch	45
Wireless connection and status	46
Headset battery charging	47
Checking my device's battery charge	48
Profiles help	49
Using the Profiles View	50
Using profiles	51
To create a new profile	52
To scan for new games	53
What are persistent and default profiles?	54
To specify a default profile	55
What is profile cycling?	56
To import a profile	57
To export a profile	58
To test a profile	59
To edit a profile	60
To print profile details	61
To delete a profile	62
Using the Customize On-Board Pointer Settings View	63
To set your on-board profile (function assignment) settings	64
To specify a persistent profile	65
Assigning commands to G-keys/buttons	66
To assign a function	68
To assign a keystroke	69
To assign a hotkey command	70
To assign a media command	71
To assign a mouse function	72
To assign a multi key macro	73
To assign a shortcut	74
To assign a text block	75
To assign an audio command	76
To assign a voice avatars/morphing command	77
To assign a Ventrilo command	78
To delete a command	79
To edit a command	80
To remove or reassign a G-key/button assignment	81
Editing scripts	82
Making G-Shift assignments	83
Recording multi key macros	84
To record a multi key macro	85
To record a quick (on-the-fly) macro	86
To edit a multi key macro	87
Profiles tutorials	88
Tutorial 1: Create a new profile	89
Tutorial 2: Record a multi key macro	90
Tutorial 3: Assign a command to a G-key/button and test it	91
Tutorial 4: Record a quick macro	92
LCD display help	93
Using the Customize LCD Display View	94
Using your LCD display	95
What applets are available?	96
To choose which applet is displayed	97
Controlling applets on a color display	98
Controlling applets on a mono display	100
Customizing your LCD display	101
To change your display options	102
To choose which applets are available	103
To configure applets	104
Applet configuration options	105
Pointer settings help	107
Using the Customize Pointer Settings View	108
Using the Customize On-Board Profile Settings View	109
To change your pointer settings	110
To set your on-board pointer settings	111
Headset help	112
Using the Customize Audio Experience View	113
To adjust audio experience levels	114
Advanced Equalizer	115
Using the Customize Surround Sound View	116
Surround sound experience	117
To adjust surround sound settings	118
Using the Customize Voice Avatars View	119
To optimize voice avatars for your voice	120
Voice preview	121
Profiles To Go help	122
Using the Manage Profiles To Go View	123
To manage your Profiles To Go	124
Backlight color help	125
To change your backlight colors and lighting effects	126
Using the Customize Backlight Color View	127
To change device-specific settings	128
To change G600 settings	129