Motorola DROID 2 Global User Guide - English - Page 59

Troubleshooting, Crash recovery, Service & Repairs - covers

Page 59 highlights

4 Slide the SIM card into the SIM card holder until it stops. 5 Insert the battery so that the metal contacts on the battery align with the metal contacts on your phone. 6 Place the battery cover into the slots and push up, so that the cover clicks into place. Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your phone number and other important information. Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water or dirt. If your SIM card is lost or damaged while in the U.S., please dial *611 from your Verizon Wireless device or 1-800-922-0204 from any phone to speak with a Customer Service Representative. From outside of the U.S., please refer to the Verizon Wireless Global Support Guide, welcome letter and calling card that came with your device. This will enable you to make calls toll free from landlines in most countries where we offer Global Phone service. Troubleshooting we're here to help Crash recovery In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery ("Assemble & charge" on page 4), then replace and switch your phone on as usual. Service & Repairs If you have questions or need assistance, we're here to help. Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). Troubleshooting 57

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57
Troubleshooting
4
Slide the SIM card into the SIM card holder until
it stops.
5
Insert the battery so that
the metal contacts on the
battery align with the
metal contacts on your
phone.
6
Place the battery cover
into the slots and push
up, so that the cover
clicks into place.
Your SIM (
Subscriber Identity Module
) card is a small
rectangular plastic card that stores your phone number
and other important information. Do not bend or
scratch your SIM card. Avoid exposing your SIM card
to static electricity, water or dirt. If your SIM card is
lost or damaged while in the U.S., please dial
*611
from your Verizon Wireless device or 1-800-922-0204
from any phone to speak with a Customer Service
Representative. From outside of the U.S., please refer
to the Verizon Wireless Global Support Guide,
welcome letter and calling card that came with your
device. This will enable you to make calls toll free from
landlines in most countries where we offer Global
Phone service.
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 4), then replace and switch your phone on as
usual.
Service & Repairs
If you have questions or need assistance, we're here
to help.
Go to www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).