Home » Motorola Manuals » Mobile Phones » Motorola I730 » Manual Viewer

Motorola I730 User Guide - Page 125

Nextel® Customer Care, Domestic Customer Care, My Account, Contact Us

Add to My Manuals
Save this manual to your list of manuals

Page 125 highlights

Nextel® Customer Care There are a number of features available with your Nextel service and your new i730 phone, so you may be overwhlemed at first. Relax! Nextel Customer Care is here to help. If the feature information and instructions in this guide don't answer all your questions, or if you would like to inquire about other Nextel products and services, please feel free to contact us. Please take a few steps to gather information about your phone prior to contacting us. This will better able us to provide you with the highest level of service possible. Please have the following information available to give to the representative who answers your inquiry. • Your Personal Telephone Number (PTN). • Your phone's model number (located underneath the battery). • The ID numbers printed on your SIM card. You'll want to keep this information handy so that you can replace the battery and power up your phone should the representative need you to access other information on it during your call. Domestic Customer Care Visit www.nextel.com for a variety of Customer Care services: • Browse for information on phones, coverage, rates and other Nextel services. View and download user's guides, try out our interactive virtual product and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, upgrade phone software, send a message and more. • For self-service on your Nextel account, click on My Account to view your account, pay your bill, add phones to your account, reset your Voice Mail password services and more. • For online assistance, click on Contact Us to send us an email request. Our representatives are committed to assisting you. Every effort will be made to address your questions or concerns within 24 hours. Contact us to add Wireless Web and other services, change rate plans, inquire on your bill and more. Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone. 115

Section	Page
Contents	3
Getting Started 1	3
Making Calls 21	3
Call Alerts 29	3
Recent Calls 31	3
Entering Text 33	3
Contacts 37	3
Memo 43	4
Nextel® Voice Mail 45	4
Messages 53	4
Call Forwarding 57	4
Java Applications 59	4
Ring Tones 65	4
GPS Enabled 69	5
Nextel Online® Services 79	5
Voice Records 81	5
Advanced Calling Features 83	5
Datebook 93	5
Shortcuts 101	6
Customizing Your Phone 103	6
Profiles 111	6
Nextel® Customer Care 115	6
Understanding Status Messages 117	6
Nextel® Terms and Conditions of Service 121	6
Safety and General Information 133	6
MOTOROLA LIMITED WARRANTY 141	7
Limited Warranty Motorola Communication Products (International) 145	7
Patent and Trademark Information 149	7
Index 151	7
DECLARATION OF CONFORMITY	9
Getting Started	11
Removing the Battery Door	13
Locating Your SIM Card	13
Battery	14
Inserting the Battery	14
Charging the Battery	14
Charging Times	15
Removing the Battery	16
Battery Use and Maintenance	16
Powering On and Off	16
Activating Service	17
Enabling OvertheAir Security	17
Finding Your Phone Number	17
Completing Setup	18
Joining a Talkgroup	18
Setting Up More Talkgroups	19
Nextel® Voice Mail	19
Nextel Worldwide® Service	19
Customizing Features	19
Phone Basics	20
Text Area	20
Display Options	20
Menus and Lists	20
Quick Access to Main Menu Items	21
OK Key	21
Menu Key	21
Main Menu	21
Status Icons	23
SIM Card Security	24
Turning the PIN Requirement On and Off	24
Entering the PIN	25
Changing the PIN	25
Unblocking the PIN	25
Inserting and Removing Your SIM Card	26
Inserting Your SIM Card	26
Removing Your SIM Card	27
Locking the Keypad	27
Accessories	28
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier	28
Nextel® Customer Care	28
Making Calls	31
Phone Calls	31
With the Flip Open	31
With the Flip Closed	31
Direct Connect Calls	31
Dialing Direct ConnectTM Numbers	31
Receiving Calls	32
Phone Calls	32
Answering	32
Sending to Voice Mail	32
Ending	32
Direct Connect Calls	32
Ways to Enter a Number	33
From the Keypad	33
From the Recent Calls List	33
With the Flip Open	33
With the Flip Closed	33
From Contacts	33
From Datebook	34
Redialing the Last Number	34
Using a Voice Name	34
Using Speed Dial and Turbo Dial®	35
Speed Dial	35
Turbo Dial	35
Using One Touch Direct ConnectTM	35
Missed Phone Calls	35
With the Flip Open	35
With the Flip Closed	35
Using Speakerphone	35
With the Flip Open	35
With the Flip Closed	36
Using Mute	36
Making Emergency Phone Calls	36
Call Alerts	39
Sending Call Alerts	39
Receiving Call Alerts	39
Using the Call Alert Queue	39
Viewing Call Alerts	40
Viewing Date and Time	40
Responding to Call Alerts in the Queue	40
Making a Direct Connect Call to the Sender	40
Sending a Call Alert to the Sender	40
Deleting Call Alerts	40
Sorting Call Alerts	40
Recent Calls	41
Viewing Recent Calls	41
With the Flip Open	41
With the Flip Closed	41
Storing Recent Calls to Contacts	41
Deleting Recent Calls	42
Entering Text	43
Using Alpha Mode	43
Using Word Mode	43
Entering a Word	43
Adding Words to the Database	44
Choosing a Language	44
Special Function Keys	44
Spaces	44
Capitalization	44
Punctuation	45
Using Numeric Mode	45
Using Symbols Mode	45
Contacts	47
Viewing Contacts	48
Searching for a Name	48
Showing Only Direct Connect numbers and Talkgroups	48
Creating Entries	49
Assigning Options	50
Storing Numbers Faster	50
Editing Entries	51
Deleting Entries	51
Delete an Entry	51
Delete a Number or Address	51
Checking Capacity	51
Creating Pauses and Waits	51
International Numbers	52
Memo	53
Nextel® Voice Mail	55
Setting Up Your Voice Mail Box	55
Playing Messages	55
Changing Your Password	56
Recording Your Name	56
Recording Your Active Greeting	56
Advanced Voice Mail Features	57
Multiple Greetings	57
Greetings Schedule	57
Automatic Playback	58
Changing the Playback Order of Messages	58
Recording, Forwarding, and Replying to Messages	58
Delivery Options	59
Working With Group Lists	60
Message Forwarding	61
Messages	63
Message Notifications	63
Setting Notification Options	63
Voice Mail	64
Sending Unanswered Calls to Voice Mail	64
Text and Numeric Messages	64
Receiving a Message	64
Reading from the Message Center	65
Net Alerts	65
Call Forwarding	67
Forwarding All Calls	67
Turning Off Call Forwarding	67
Forwarding Missed Calls	68
Viewing Call Forwarding Settings	68
Java Applications	69
Running Applications	69
Suspending Applications	69
Resuming Applications	69
Ending Applications	70
Downloading Applications	70
Installing Applications	70
Deleting Applications	70
Managing Memory	71
Shortcuts on the Main Menu	71
Java Applications and GPS Enabled	72
Setting Privacy for All Java Applications	72
Granting or Denying Permission	72
Setting Privacy for Each Java Application	73
Ring Tones	75
Setting Your Phone to Vibrate	75
Assigning Ring Tones to Contacts	76
Ring and Vibrate	76
Viewing Ring Tone Assignments	76
Downloading More Ring Tones	76
Managing Memory	77
Deleting Custom Ring Tones	77
GPS Enabled	79
IMPORTANT: Things to Keep in Mind	79
Making an Emergency Call	80
Viewing Your Approximate Location	81
Enhancing GPS Performance	82
Updating Satellite Almanac Data	84
Setting Privacy Options	85
Setting the GPS PIN Security Feature	85
Using GPS with Map Software	86
Software Compatibility	86
Getting Started	87
Nextel Online® Services	89
NOL Services	89
Accessing NOL Services From Your Phone	89
Navigation Keys	90
Voice Records	91
Creating Voice Records	91
Playing Voice Records	91
Labeling Voice Records	91
Deleting Voice Records	92
Locking Voice Records	92
Managing Memory	92
Advanced Calling Features	93
Call Waiting	93
Turn Off Call Waiting	93
Switching Between Calls	93
Putting a Call on Hold	94
Calling 2 People	94
Putting a Call on Hold, Making a Second Call	94
Making a 3-Way Call	94
Merging 2 Calls into a 3-Way Call	94
Creating Pauses and Waits While Dialing	95
Making International Calls	95
Setting One Touch Direct Connect	95
Setting Flip Actions	96
For Answering Calls	96
For Ending Calls	96
Group ConnectTM Calls	97
Making Group ConnectTM Calls	97
Receiving Group ConnectTM Calls	97
Turning off Group ConnectTM Calls	97
Call Timers	97
Using Your Phone as a Modem	98
Making TTY Calls	99
Turning On the TTY Feature	100
Choosing a Mode	100
Changing the TTY Baud Rate	100
Special Dialing Codes	101
Non-Emergency Numbers	101
Telecommunications Relay Service	101
Additional Phone Features	101
Caller ID	101
Per-Call Blocking	101
Per-Line Blocking	102
Call Restrictions	102
Nextel® 411	102
Datebook	103
Viewing Datebook	103
Navigating Datebook	104
Creating Events	104
Assigning More Options	106
Editing Events	106
Deleting Events	107
Receiving Reminders	107
For Events with Java Applications	107
For Events with Numbers to Call	107
Making Calls From Datebook	108
Customizing Datebook Setup	108
Shortcuts	111
Creating a Shortcut	111
Using a Shortcut	111
Editing a Shortcut	111
Deleting Shortcuts	112
Customizing Your Phone	113
Setting the Volume	113
Of the Earpiece and Speaker	113
Of the Ringer	113
Setting Your Phone to Vibrate	113
Using a Headset	113
Using a Remote PTT Button	114
Changing the Look of Your Phone	114
Wallpaper	114
Setting Text Size	114
Setting Contrast	114
Setting the Menu View	115
Temporarily Turning Off Calls	115
Using Settings	115
Display/Info Features	115
Phone Calls Features	116
DC/GC Options Features	116
Personalize Features	117
Volume Features	117
Security Features	118
Advanced Features	118
Profiles	121
Viewing Profiles	121
Switching Profiles	121
How Changing Settings Effects Profiles	121
Temporary Profiles	122
Storing a Temporary Profile	122
Creating Profiles	123
Editing Profiles	123
Deleting Profiles	123
Setting Call Filtering	124
Nextel® Customer Care	125
Domestic Customer Care	125
Nextel Worldwide® Customer Care	126
Understanding Status Messages	127
Nextel® Terms and Conditions of Service	131
Safety and General Information	143
RF Operational Characteristics	143
Portable Radio Product Operation and EME Exposure	143
Phone Operation	144
Twoway radio operation	144
Bodyworn operation	144
Antenna Care	144
Approved Accessories	144
Electro Magnetic Interference/Compatibility	146
Facilities	146
Aircraft	146
Medical Devices	146
Pacemakers	146
Hearing Aids	146
Other Medical Devices	147
Use While Driving	147
Operational Warnings	147
For Vehicles with an Air Bag	147
Potentially Explosive Atmospheres	147
Blasting Caps and Areas	148
Operational Cautions	148
Antennas	148
Batteries	148
Cleaning and Drying Considerations	148
Accessory Safety Information	149
MOTOROLA LIMITED WARRANTY	151
What is not covered? (Exclusions)	152
Limited Warranty Motorola Communication Products (International)	155
I. What This Warranty Covers and For How Long:	155
II. General Provisions:	156
III. How to Get Warranty Service:	156
IV. What This Warranty Does Not Cover:	156
VI. Patent and Software Provisions:	157
Patent and Trademark Information	159