Motorola SBG-940 User Guide - Page 25

Precautions, Signing Up for Service, HFC MAC ID - password

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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Precautions Postpone SBG940 installation until there is no risk of thunderstorm or lightning activity in the area. To avoid damaging the SBG940 or computers with static electricity: Always make the wall connection first. Before you connect or disconnect the USB or Ethernet cables, always touch the coaxial cable connector on the SBG940. To avoid potential shock, always unplug the power cord from the wall outlet or other power source before disconnecting it from the SBG940 rear panel. To prevent overheating the SBG940, do not block the ventilation holes on the sides of the unit. Do not open the unit. Refer all service to your cable provider. Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust. Signing Up for Service You must sign up with a cable provider to access the Internet and other online services. To activate your service, call your local cable provider. You need to provide the MAC address marked HFC MAC ID printed on the Label on the Bottom of the SBG940. You can record it in the SBG940 Quick Installation Guide. You should ask your cable provider the following questions: • Do you have any special system requirements? • When can I begin to use my SBG940? • Are there any files I need to download after I am connected? • Do I need a user name or password to access the Internet or use e-mail? SBG940 User Guide 17

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Overview
Installation
Troubleshooting
Contact
FAQ
Specifications
Glossary
License
Configuration:
Basic
Gateway
TCP/IP
Wireless
USB
SBG940 User Guide
17
Precautions
Postpone SBG940 installation until there is no risk of thunderstorm or lightning activity in the area.
To avoid potential shock, always unplug the power cord from the wall outlet or other power source before
disconnecting it from the SBG940 rear panel.
To prevent overheating the SBG940, do not block the ventilation holes on the sides of the unit.
Do not open the unit. Refer all service to your cable provider.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly
on the unit or use forced air to remove dust.
Signing Up for Service
You must sign up with a cable provider to access the Internet and other online services.
To activate your service, call your local cable provider.
You need to provide the MAC address marked
HFC MAC ID
printed on the
Label on the Bottom of the SBG940
.
You can record it in the SBG940
Quick Installation Guide
.
You should ask your cable provider the following questions:
•
Do you have any special system requirements?
•
When can I begin to use my SBG940?
•
Are there any files I need to download after I am connected?
•
Do I need a user name or password to access the Internet or use e-mail?
To avoid damaging the SBG940 or computers with static electricity:
Always make the wall connection first.
Before you connect or disconnect the USB or
Ethernet cables,
always touch the coaxial cable
connector on the
SBG940.