NEC OP-720-69001 User Guide - Page 17

Troubleshooting Guidelines

Page 17 highlights

Windows NT Installation 3-3 To specify a power-saving mode under Windows NT 4.0, select Network from Control Panel, Adapters, Xircom Ethernet 10/100 + Modem 56. Under Properties select a mode in Power-Saving Options/Function(s). Troubleshooting Guidelines Troubleshooting Network Installation Windows NT 4.0 does not support plug and play resource assignment for the Xircom adapter. Default settings are specified by the installation files. If these settings do not work on your system, use the following general guidelines to assist you. Contact Xircom Customer Support if you are unable to resolve the issues. Resource Conflict Symptoms • After network installation the computer locks up on reboot. • A Service Control message reports that a service or driver did not start. • The Xircom card initializes properly, but another hardware device functions sporadically, the computer locks up randomly or exhibits very slow network performance. These symptoms are probably due to a resource conflict between the Xircom card and another hardware device. Interrupt conflicts are the most common. Open the Event Viewer to review errors encountered during the boot process (Start, Programs, Administrative Tools, Event Viewer). Double-click the bottom error message to start reviewing. Identification of the device or service that failed to start may help in pinpointing where the conflict lies. Error messages reporting that the driver failed to start because a device attached to the system is not functioning may not involve the Xircom card. For example, an error is sometimes displayed if a device not currently connected to the computer is still listed as an installed component. Two items frequently in conflict with the Xircom card are:

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Windows NT Installation
3-3
To specify a power-saving mode under
Windows NT 4.0
, select
Network from Control Panel, Adapters, Xircom Ethernet 10/100 +
Modem 56. Under Properties select a mode in Power-Saving
Options/Function(s).
Troubleshooting Guidelines
Troubleshooting Network Installation
Windows NT 4.0 does not support plug and play resource assign-
ment for the Xircom adapter. Default settings are specified by the
installation files. If these settings do not work on your system, use
the following general guidelines to assist you. Contact Xircom
Customer Support if you are unable to resolve the issues.
Resource Conflict Symptoms
After network installation the computer locks up on reboot.
A Service Control message reports that a service or driver
did not start.
The Xircom card initializes properly, but another hardware
device functions sporadically, the computer locks up ran-
domly or exhibits very slow network performance.
These symptoms are probably due to a resource conflict between
the Xircom card and another hardware device. Interrupt conflicts
are the most common. Open the Event Viewer to review errors
encountered during the boot process (Start, Programs, Administra-
tive Tools, Event Viewer). Double-click the bottom error message
to start reviewing. Identification of the device or service that failed
to start may help in pinpointing where the conflict lies.
Error messages reporting that the driver failed to start
because a device attached to the system is not functioning
may not involve the Xircom card. For example, an error is
sometimes displayed if a device not currently connected to
the computer is still listed as an installed component.
Two items frequently in conflict with the Xircom card are: