Netgear EX2700 User Manual - Page 31

Cannot Log In to the Extender, Maintenance > Network Devices - reset

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N300 WiFi Range Extender My router security is WEP and I entered the wrong passphrase or security key on the extender. I cannot access the extender anymore. What can I do? The extender cannot detect if the WEP passphrase is correct. If you entered the wrong passphrase, your wireless device cannot get the IP address from the extender. You must reset the extender to the factory settings to get the IP address back. I enabled a wireless MAC filter, wireless access control or access control list (ACL) on my router. What should I do when installing the extender? When the WiFi device connects through the extender to your router, the MAC address of the WiFi device shown on the router is translated to another MAC address. If your router's MAC filter, wireless access control, or ACL is enabled, the WiFi device connects to the extender but cannot get an IP address from the extender and cannot access the Internet. To allow the WiFi device to receive an IP address from the extender and access the Internet, you must provide the translated MAC address to the router.  To use the extender with a MAC filter on the router: 1. Log in to your router and disable the MAC filter, wireless access control, or ACL. For more information on how to disable your router's MAC filter, wireless access control, or ACL, see your router's documentation. 2. Power on the extender and connect all of your WiFi devices to the extender network. 3. Make sure that the Device Link LED remains lit. 4. Log in to your extender. a. Launch a web browser and in the address field, enter www.mywifiext.net or www.mywifiext.com. A login screen displays. b. Enter admin for the user name. If you did not personalize your password, enter password for the password. 5. Select Maintenance > Network Devices. The Network Devices screen displays the MAC addresses and virtual MAC addresses for computers and devices that are connected to the extender network. 6. On the router, add all of the virtual addresses from your extender to your router's MAC filter table. 7. Enable the router's MAC filter, wireless access control, or ACL. Cannot Log In to the Extender If you have trouble connecting to the extender, try to locate the source of the problem: • Make sure that you use the correct user name and password to log in: - User name. admin FAQs and Troubleshooting 31

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FAQs and Troubleshooting
31
N300 WiFi Range Extender
My router security is WEP and I entered the wrong passphrase or security key on the
extender. I cannot access the extender anymore. What can I do?
The extender cannot detect if the WEP passphrase is correct. If you entered the wrong
passphrase, your wireless device cannot get the IP address from the extender. You must
reset the extender to the factory settings to get the IP address back.
I enabled a wireless MAC filter, wireless access control or access control list (ACL) on
my router. What should I do when installing the extender?
When the WiFi device connects through the extender to your router, the MAC address of the
WiFi device shown on the router is translated to another MAC address. If your router’s MAC
filter, wireless access control, or ACL is enabled, the WiFi device connects to the extender
but cannot get an IP address from the extender and cannot access the Internet.
To allow the WiFi device to receive an IP address from the extender and access the Internet,
you must provide the translated MAC address to the router.
To use the extender with a MAC filter on the router:
1.
Log in to your router and disable the MAC filter, wireless access control, or ACL.
For more information on how to disable your router’s MAC filter, wireless access control,
or ACL, see your router’s documentation.
2.
Power on the extender and connect all of your WiFi devices to the extender network.
3.
Make sure that the Device Link LED
remains lit.
4.
Log in to your extender.
a.
Launch a web browser and in the address field, enter
www.mywifiext.net
or
www.mywifiext.com
.
A login screen displays.
b.
Enter
admin
for the user name. If you did not personalize your password, enter
password
for the password.
5.
Select
Maintenance > Network Devices
.
The Network Devices screen displays the MAC addresses and virtual MAC addresses for
computers and devices that are connected to the extender network.
6.
On the router, add all of the virtual addresses from your extender to your router’s MAC filter
table.
7.
Enable the router’s MAC filter, wireless access control, or ACL.
Cannot Log In to the Extender
If you have trouble connecting to the extender, try to locate the source of the problem:
•
Make sure that you use the correct user name and password to log in:
-
User name
. admin