Netgear LM1200 User Manual - Page 5

Frequently Asked Questions, Alerts and Troubleshooting

Page 5 highlights

NETGEAR 4G LTE Modem View Information About the Mobile Broadband Connection.......75 Set Up SMS Alert Messages 76 Set the Data Limit for SMS Alert Messages 78 View Alerts 79 Turn Off the LEDs 80 Chapter 7 Frequently Asked Questions What do I do when I can't connect a device to the modem?........83 What do I do when I can't access the Internet 83 What do I do when the No Signal icon displays 83 Why is the download or upload speed slow 84 Can I connect multiple LAN devices to the modem 84 How do I access the modem's web pages 84 What do I do if I forget my admin login password 84 How do I disconnect from the mobile broadband network?........85 How do I find my computer's IP address 85 How do I find a device's MAC address 87 How do I find my mobile phone number 89 Where can I find more information 89 Chapter 8 Alerts and Troubleshooting Alert Messages 91 Quick Tips for Troubleshooting 91 Verify Normal Behavior With the LEDs 92 Troubleshoot With the LEDs 93 Power LED Is Off 93 LAN LED Is Off 94 You Cannot Log In to the Modem 94 Troubleshoot the Mobile Broadband Internet Connection..........95 Obtain an Internet IP Address From Your Service Provider.....95 Troubleshoot Internet Browsing 96 Changes Not Saved on the Modem's Web Pages 96 TCP/IP Network Not Responding 97 Test the LAN Path to Your Modem 97 Test the Path From Your Computer to a Remote Device.........97 Appendix A Default Settings and Specifications Factory Default Settings 100 Technical and Environmental Specifications 101 Appendix B Wall-Mount the Modem Position Your Modem 103 Mount Your Modem 104 5

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View Information About the Mobile Broadband Connection
.......
75
Set Up SMS Alert Messages
..............................................................
76
Set the Data Limit for SMS Alert Messages
.....................................
78
View Alerts
...........................................................................................
79
Turn Off the LEDs
...............................................................................
80
Chapter 7 Frequently Asked Questions
What do I do when I can’t connect a device to the modem?
........
83
What do I do when I can’t access the Internet?
..............................
83
What do I do when the No Signal icon displays?
...........................
83
Why is the download or upload speed slow?
.................................
84
Can I connect multiple LAN devices to the modem?
....................
84
How do I access the modem’s web pages?
....................................
84
What do I do if I forget my admin login password?
.......................
84
How do I disconnect from the mobile broadband network?
........
85
How do I find my computer’s IP address?
.......................................
85
How do I find a device’s MAC address?
..........................................
87
How do I find my mobile phone number?
......................................
89
Where can I find more information?
................................................
89
Chapter 8 Alerts and Troubleshooting
Alert Messages
....................................................................................
91
Quick Tips for Troubleshooting
........................................................
91
Verify Normal Behavior With the LEDs
............................................
92
Troubleshoot With the LEDs
.............................................................
93
Power LED Is Off
............................................................................
93
LAN LED Is Off
................................................................................
94
You Cannot Log In to the Modem
....................................................
94
Troubleshoot the Mobile Broadband Internet Connection
..........
95
Obtain an Internet IP Address From Your Service Provider
.....
95
Troubleshoot Internet Browsing
..................................................
96
Changes Not Saved on the Modem’s Web Pages
.........................
96
TCP/IP Network Not Responding
.....................................................
97
Test the LAN Path to Your Modem
..............................................
97
Test the Path From Your Computer to a Remote Device
.........
97
Appendix A Default Settings and Specifications
Factory Default Settings
..................................................................
100
Technical and Environmental Specifications
................................
101
Appendix B Wall-Mount the Modem
Position Your Modem
......................................................................
103
Mount Your Modem
.........................................................................
104
5
NETGEAR 4G LTE Modem