Netgear MA701 MA701 Reference Manual - Page 30

Troubleshooting, Basic Troubleshooting Tips

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User Guide for the NETGEAR 802.11b Wireless Compact Flash Card MA701 Troubleshooting Use the information below to solve common problems you may encounter. Also, please refer to the knowledge base on the NETGEAR web site at www.netgear.com/support/main.asp. Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. For assistance with configuring network settings on Windows PC, please refer to Appendix , "Preparing Your Computers for TCP/IP Networking" or see the tutorials on the NETGEAR 802.11b Wireless Compact Flash Card Resource CD (SW-10040-01). Basic Troubleshooting Tips If you have problems connected to your wireless network, try the tips below. Symptom The wireless compact flash card LED is not lit. Cause The MA701 is not inserted into the slot properly or the MA701 software is not loaded. Solution Reset the PDA. Remove and reinsert the MA701. Check the Windows device manager to see if the PC Card is recognized and enabled. Reload the MA701 software, if necessary. The LED blinks and cannot connect to an access point. The MA701 is attempting to connect to an access point, but cannot connect. I can connect to an access point, but I cannot connect to other computers on the network or the Internet. This could be a physical layer problem or a network configuration problem. Reset the PDA. The access point may not be powered on. Or, the access point and the wireless compact flash card are not configured with the same wireless parameters. Check the SSID and WEP settings. Check to make sure that the access point is physically connected to the Ethernet network. Make sure that the IP addresses and the Windows networking parameters are all configured correctly. Restart the cable or DSL modem, router, access point, and notebook PC. 3-10 M-10204-1 Basic Setup for a PDA

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User Guide for the NETGEAR 802.11b Wireless Compact Flash Card MA701
3-10
Basic Setup for a PDA
M-10204-1
Troubleshooting
Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR web site at
www.netgear.com/support/main.asp
.
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. For assistance with configuring network settings on
Windows PC, please refer to
Appendix , “Preparing Your Computers for TCP/IP Networking”
or
see the tutorials on the
NETGEAR 802.11b Wireless Compact Flash Card Resource CD
(SW-10040-01)
.
Basic Troubleshooting Tips
If you have problems connected to your wireless network, try the tips below.
Symptom
Cause
Solution
The wireless
compact flash
card LED is not
lit.
The MA701 is not
inserted into the
slot properly or
the MA701
software is not
loaded.
Reset the PDA.
Remove and reinsert the MA701.
Check the Windows device manager to see if the PC
Card is recognized and enabled. Reload the MA701
software, if necessary.
The LED blinks
and cannot
connect to an
access point.
The MA701 is
attempting to
connect to an
access point, but
cannot connect.
Reset the PDA.
The access point may not be powered on. Or, the
access point and the wireless compact flash card are
not configured with the same wireless parameters.
Check the SSID and WEP settings.
I can connect to
an access point,
but I cannot
connect to other
computers on
the network or
the Internet.
This could be a
physical layer
problem or a
network
configuration
problem.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly.
Restart the cable or DSL modem, router, access point,
and notebook PC.