Netgear WC7660SKT Reference Manual - Page 299

Use the Reset Button to Restore Default Settings, Resolve Problems with Date and Time

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ProSAFE Wireless Controller WC7600 Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections Make sure that the Ethernet LEDs are lit. If they are off, follow the instructions in Ethernet Port LEDs Are Not Lit on page 297. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. - Verify that the IP address for your wireless controller and your computer are correct and that the addresses are on the same subnet. Use the Reset Button to Restore Default Settings If you can access the wireless controller, you can use the Reboot/Reset Controllers screen (the path is Maintenance > Backup/Restore) to perform a soft or hard reset (see Reboot the Wireless Controller on page 204). If you can no longer access the wireless controller, press the Reset button on the front panel (see Front Panel Ports, Slots, and LEDs on page 12) to restore the factory default settings.  To clear all data and restore the factory default values: 1. Press and hold the Reset button for about eight seconds until the Status LED turns on and begins to blink. 2. Release the Reset button. The reboot process is complete after several minutes when the Status LED on the front panel goes off. Note: After restoring the factory default configuration, the wireless controller's default LAN IP address is 192.168.0.250, the default login user name is admin, and the default login password is password. Resolve Problems with Date and Time The Time Settings screen displays the current date and time of day (see Manage the Time Settings on page 61). The wireless controller uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Troubleshooting 299

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Troubleshooting
299
ProSAFE Wireless Controller WC7600
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•
Wrong physical connections
Make sure that the Ethernet LEDs are lit. If they are off, follow the instructions in
Ethernet
Port LEDs Are Not Lit
on page
297.
•
Wrong network configuration
-
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
-
Verify that the IP address for your wireless controller and your computer are correct
and that the addresses are on the same subnet.
Use the Reset Button to Restore Default Settings
If you can access the wireless controller, you can use the Reboot/Reset Controllers screen
(the path is
Maintenance > Backup/Restore
) to perform a soft or hard reset (see
Reboot the
Wireless Controller
on page
204).
If you can no longer access the wireless controller, press the
Reset
button on the front panel
(see
Front Panel Ports, Slots, and LEDs
on page
12) to restore the factory default settings.
To clear all data and restore the factory default values:
1.
Press and hold the
Reset
button for about eight seconds until the Status LED turns on
and begins to blink.
2.
Release the
Reset
button. The reboot process is complete after several minutes when the
Status LED on the front panel goes off.
Note:
After restoring the factory default configuration, the wireless
controller’s default LAN IP address is 192.168.0.250, the default login
user name is admin, and the default login password is password.
Resolve Problems with Date and Time
The Time Settings screen displays the current date and time of day (see
Manage the Time
Settings
on page
61). The wireless controller uses the Network Time Protocol (NTP) to
obtain the current time from one of several network time servers on the Internet. Each entry
in the log is stamped with the date and time of day.