Nokia 100i Installation Guide - Page 60

Do Not Get a Login Prompt-Error Messages Appear, Do Not See Interfaces that Should be Present, Problem

Page 60 highlights

5 Troubleshooting Problem Not connected with a null-modem cable. Solution Verify that you are using a null-modem cable. Problem Wrong terminal settings. Solution Verify terminal settings: 9600 bps, 8 data bits, 1 stop bit, no parity. Problem Defective gateway or file system. Solution Contact the Nokia customer support site listed in "Nokia Contact Information" on page 3. Do Not Get a Login Prompt-Error Messages Appear Problem The gateway is defective, or the file system on the gateway is defective. Solution Contact the Nokia customer support site listed in "Nokia Contact Information" on page 3. Do Not See Interfaces that Should be Present Problem Local gateway ports do not appear. Solution Your network interface card (NIC) might be defective. Contact the appropriate Nokia customer support site as listed in "Nokia Contact Information" on page 3. Note With a Nokia 100i, the problem might be with the I/O slot. Try installing the NIC in another slot. 60 Nokia 100i Installation Guide

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5
Troubleshooting
60
Nokia 100i Installation Guide
Problem
Not connected with a null-modem cable.
Solution
Verify that you are using a null-modem cable.
Problem
Wrong terminal settings.
Solution
Verify terminal settings: 9600 bps, 8 data bits, 1 stop bit, no
parity.
Problem
Defective gateway or file system.
Solution
Contact the Nokia customer support site listed in
“Nokia Contact
Information”
on page 3.
Do Not Get a Login Prompt—Error Messages Appear
Problem
The gateway is defective, or the file system on the gateway is
defective.
Solution
Contact the Nokia customer support site listed in
“Nokia Contact
Information”
on page 3.
Do Not See Interfaces that Should be Present
Problem
Local gateway ports do not appear.
Solution
Your network interface card (NIC) might be defective. Contact
the appropriate Nokia customer support site as listed in
“Nokia Contact
Information”
on page 3.
Note
With a Nokia 100i, the problem might be with the I/O slot. Try installing the
NIC in another slot.