Nokia E55 Nokia E55 User Guide in US English - Page 9

Find help, Support, Keep your device software up to date, About software updates - reset

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Find help Find help Support Keep your device When you want to learn more about how to use your product or you are unsure how your device should function, see the support pages at www.nokia.com/ support or your local Nokia website, www.nokia.mobi/ support (with a mobile device), the Help application in the device, or the user guide. If this does not resolve your issue, do one of the following: • Restart the device: switch off the device, and remove the battery. After about a minute, replace the battery, and switch on the device. • Restore the original factory settings as explained in the user guide. Your documents and files will be deleted in the reset, so back up your data first. • Update your device software regularly for optimum performance and possible new features, as explained in the user guide. If your issue remains unsolved, contact Nokia for repair options. See www.nokia.com/repair. Before sending your device for repair, always back up the data in your device. software up to date About software updates Software updates may include new features and enhanced functions that were not available at the time of purchase of your device. Updating the software may also improve the device performance. To get a notification when new software is available for your device, register with My Nokia, and subscribe to notifications for text or e-mail messages. For more information, go to www.nokia.com/mynokia. Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted. Be sure to back up data before accepting installation of an update. Downloading software updates may involve the transmission of large amounts of data (network service). Make sure that the device battery has enough power, or connect the charger before starting the update. After updating your device software or applications, the instructions related to the updated applications in the user guide or helps may no longer be up to date. 9

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Find help
Support
When you want to learn more about how to use your
product or you are unsure how your device should
function, see the support pages at www.nokia.com/
support or your local Nokia website, www.nokia.mobi/
support (with a mobile device), the Help application in
the device, or the user guide.
If this does not resolve your issue, do one of the
following:
•
Restart the device: switch off the device, and
remove the battery. After about a minute, replace
the battery, and switch on the device.
•
Restore the original factory settings as explained in
the user guide. Your documents and files will be
deleted in the reset, so back up your data first.
•
Update your device software regularly for optimum
performance and possible new features, as
explained in the user guide.
If your issue remains unsolved, contact Nokia for repair
options. See www.nokia.com/repair. Before sending
your device for repair, always back up the data in your
device.
Keep your device
software up to date
About software updates
Software updates may include new features and
enhanced functions that were not available at the time
of purchase of your device. Updating the software may
also improve the device performance.
To get a notification when new software is available
for your device, register with My Nokia, and subscribe
to notifications for text or e-mail messages. For more
information, go to www.nokia.com/mynokia.
Warning:
If you install a software update, you
cannot use the device, even to make emergency calls,
until the installation is completed and the device is
restarted. Be sure to back up data before accepting
installation of an update.
Downloading software updates may involve the
transmission of large amounts of data (network
service).
Make sure that the device battery has enough power,
or connect the charger before starting the update.
After updating your device software or applications,
the instructions related to the updated applications in
the user guide or helps may no longer be up to date.
9
Find help