Oki C5300n OKI C5300 User's Guide: Windows (Am English) - Page 279
Problem solving, Problems Printing, ROBLEM, SOLVING
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PROBLEM SOLVING Problems Printing Paper Feed Problems If paper jams are frequent: • More than one sheet feeds at a time. • Paper curls. • Paper feeds at an angle. Possible cause The printer is not horizontal. The paper is too thin. The paper is moist or affected by static. The paper is creased or wrinkled. The paper is not aligned correctly. Paper doesn't feed. Remedy Place the printer on a stable, level surface. Use the correct type of paper (see "Media Recommendations" on page 11). Store paper within specified temperature and humidity levels (see "Specifications" on page 289). Remove the creased/wrinkled paper from the feed tray. Adjust tray or manual feed guides. Correct paper feed selection in the printer driver: • Postscript emulation: Windows 98 and Me = Paper tab Windows 2000/XP = Paper/Quality tab Windows NT 4.0 = Setup tab. • PCL emulation: Windows 98/Me/2000/XP/ NT 4.0 = Setup tab. C5300 Troubleshooting • 279