Onkyo PR-SC5509 Owner Manual - Page 86
Appendix, Troubleshooting - factory reset
View all Onkyo PR-SC5509 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 86 highlights
Appendix Troubleshooting If you have any trouble using the AV controller, look for a solution in this section. If you can't resolve the issue yourself, contact your Onkyo dealer. If you can't resolve the issue yourself, try resetting the AV controller before contacting your Onkyo dealer. To reset the AV controller to its factory defaults, turn it on and, while holding down VCR/DVR, press ON/STANDBY. "Clear" will appear on the display and the AV controller will enter standby mode. ■ The AV controller turns off and after restoring the power, it turns off again The protection circuit has been activated. Remove - the power cord from the wall outlet immediately. Make sure that all speaker cables and input sources are properly connected, and leave the AV controller with its power cord disconnected for 1 hour. After that, reconnect the power cord and turn the power on. If the AV controller turns off again, unplug the power cord and contact your Onkyo dealer. Caution: If "CHECK SP WIRE" appears on the display, the speaker cables may be shorting. Note that resetting the AV controller will delete your radio presets and custom settings. RECEIVER HOME To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until RECEIVER button lights (about 3 seconds). Within 30 seconds, press RECEIVER again. The on-screen menus appear only on a TV that is connected to the HDMI OUT MAIN. If your TV is connected to other video outputs, use the AV controller's display when changing settings. Power ■ Can't turn on the AV controller Make sure that the power cord is properly plugged - into the wall outlet. Unplug the power cord from the wall outlet, wait - five seconds or more, then plug it in again. ■ The AV controller turns off unexpectedly The AV controller will automatically enter standby 68 mode when Auto Standby has been set and launches. En 86 WARNING If smoke, smell or abnormal noise is produced by the AV controller, unplug the power cord from the wall outlet immediately and contact your Onkyo dealer. Audio ■ There's no sound, or it's very quiet Make sure that your multichannel power amplifier is 12 turned on and set up correctly and connected to the AV controller properly. Make sure that the digital input source is selected 51 properly. Make sure that all audio connecting plugs are pushed 18 in all the way. Make sure that the inputs and outputs of all components are connected properly. 19-23 Make sure that the input source is properly selected. 26 Check the volume. The AV controller is designed for - home theater enjoyment. It has a wide volume range, allowing precise adjustment. If the MUTING indicator is flashing on the display, 46 press the remote controller's MUTING to unmute the AV controller. While a pair of headphones is connected to the 46 PHONES jack, no sound is output from the speakers. If there's no sound from a DVD player connected to - an HDMI IN, check the DVD player's output settings, and be sure to select a supported audio format. Check the digital audio output setting on the - connected device. On some game consoles, such as those that support DVD, the default setting is off. With some DVD-Video discs, you need to select an - audio output format from a menu. If your turntable uses an MC cartridge, you must - connect an MC head amp, or an MC transformer. Make sure that none of the connecting cables are - bent, twisted, or damaged. Not all listening modes use all speakers. 38 Specify the speaker distances and adjust the 54 individual speaker levels. Make sure that the speaker setup microphone is not - still connected. If the input signal format is set to "PCM" or "DTS". 64 Set it to "Off".