Onkyo TX-SV828THX Owner Manual - Page 53

Trouble, shooting, guide

Page 53 highlights

Trouble shooting guide NOTE: The tuning steps by which the tuned frequency changes on each band have been set at the factory to the proper value for the country where each unit is to be sold. If you use the unit in a country where a different tuning step is required or if the broadcast frequencies in your country change so that you can not tune in radio stations precisely, contact your authorized ONKYO Service Center. This device employs a microcomputer to perform various functions and operations. If interference generated by an external power supply, radio waves, or other electrical source results in an accident which causes the specified operations and functions to operate abnormally. To perform a reset, please follow the procedure below. I. Press and hold down the VIDEO-I button, then press the POWER button. 2. After "clear" is displayed, the preset memory and parameters stored in the memory, such as surround, are initialized and will return to the factory settings. Problem with the RC-307M remote control If the remote control does not operate, • First, try operations using the buttons of the main unit for each function. If operation is not possible, the fault is in the main unit and not the remote control. • If the batteries are weak, replace the batteries. The buttons of this remote control cannot be memorized or some remote control functions cannot be memorized. • This remote control uses an infrared ray system and most functions can be memorized. However, there may be some instances where memorization is not possible or some remote control functions cannot be memorized due to the output method. It is difficult to memorize functions using the buttons of this remote control, and even when a function has been memorized, operation is incorrect. • The RC-307M is not aimed directly at the other remote control, or the distance between the two units is out of range. Confirm that these two factors are correct. • Confirm whether the batteries of your existing remote control are weak. (If the batteries are weak, it may be impossible to operate a function or to memorize functions. Insert new batteries and try again.) • The RC-307M remote control uses an infrared ray system and most functions can be memorized. However, there may be some instances where memorization is not possible or some remote control functions cannot be memorized due to the output method of the other remote control. The functions of the television, video, etc., memorized into this remote control do not operate properly with the buttons. • Make sure the functions memorized correspond to the characters or marks on the buttons. The functions will operate as memorized, without relation to the characters or marks on the button. • If the batteries are weak, it may be impossible to memorize functions. Insert the indicated type of batteries into your existing remote control and into this remote control, and try memorizing the code once again. (Make sure the new batteries are the correct type indicated for the equipment.) If the operable distance of the RC-307M is shorter than that of the existing remote control, or if the reaction time of the machine is slow when using the RC-307M. • The operable distance of this remote control and your existing remote control are different. In this case, it may happen that the operable distance is shortened. • Try memorizing once again, making sure you are memorizing at an appropriate distance. • Check that the batteries are not weak. • It may be simply that the correspondence between the unit and machine is slow. The codes memorized by the button of RC-307M have been "forgotten". • If the batteries are taken out of the unit for more than one hour, memorized codes will be lost. In this case, please memorize the codes once again. Questions Q : I cannot get On-screen graphics on my TV/ Monitor. Q : How do I get just my TV sound through my stereo? Q :Why is there no sound coming from my unit? It worked fine yesterday and there is some music faintly in the background. Answers A : Make sure you have a single RCA video cable running from the monitor out on the back of the TX-SV828THX going to the EXT. 1 or video-1 input of your TV/Monitor. You must make the input selection at the TV/Monitor. (Many customer assume that the TX-SV828THX will switch the TV/Monitor mode automatically). A : On the back of your TV/Monitor you should see AUDIO OUT LEFT and RIGHT RCA jacks. Run a standard RCA cable from those outputs to VIDEO-1 input on the TXSV828THX . Do not use the Phono input. A : Check to see that the tape 2 monitor button is not engaged. 53

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Trouble
shooting
guide
NOTE:
The
tuning
steps
by
which
the
tuned
frequency
changes
on
each
band
have
been
set
at
the
factory
to
the
proper
value
for
the
country
where
each
unit
is
to
be
sold.
If
you
use
the
unit
in
a
country
where
a
different
tuning
step
is
required
or
if
the
broadcast
frequencies
in
your
country
change
so
that
you
can
not
tune
in
radio
stations
precisely,
contact
your
authorized
ONKYO
Service
Center.
This
device
employs
a
microcomputer
to
perform
various
functions
and
operations.
If
interference
generated
by
an
external
power
supply,
radio
waves,
or
other
electrical
source
results
in
an
accident
which
causes
the
specified
operations
and
functions
to
operate
abnormally.
To
perform
a
reset,
please
follow
the
procedure
below.
I.
Press
and
hold
down
the
VIDEO
-I
button,
then
press
the
POWER
button.
2.
After
"clear"
is
displayed,
the
preset
memory
and
parameters
stored
in
the
memory,
such
as
surround,
are
initialized
and
will
return
to
the
factory
settings.
Problem
with
the
RC
-307M
remote
control
If
the
remote
control
does
not
operate,
First,
try
operations
using
the
buttons
of
the
main
unit
for
each
func-
tion.
If
operation
is
not
possible,
the
fault
is
in
the
main
unit
and
not
the
remote
control.
If
the
batteries
are
weak,
replace
the
batteries.
The
buttons
of
this
remote
control
cannot
be
memorized
or
some
re-
mote
control
functions
cannot
be
memorized.
This
remote
control
uses
an
infrared
ray
system
and
most
functions
can
be
memorized.
However,
there
may
be
some
instances
where
memorization
is
not
possible
or
some
remote
control
functions
can-
not
be
memorized
due
to
the
output
method.
It
is
difficult
to
memorize
functions
using
the
buttons
of
this
remote
con-
trol,
and
even
when
a
function
has
been
memorized,
operation
is
incor-
rect.
The
RC
-307M
is
not
aimed
directly
at
the
other
remote
control,
or
the
distance
between
the
two
units
is
out
of
range.
Confirm
that
these
two
factors
are
correct.
Confirm
whether
the
batteries
of
your
existing
remote
control
are
weak.
(If
the
batteries
are
weak,
it
may
be
impossible
to
operate
a
function
or
to
memorize
functions.
Insert
new
batteries
and
try
again.)
The
RC
-307M
remote
control
uses
an
infrared
ray
system
and
most
functions
can
be
memorized.
However,
there
may
be
some
instances
where
memorization
is
not
possible
or
some
remote
control
functions
cannot
be
memorized
due
to
the
output
method
of
the
other
remote
control.
The
functions
of
the
television,
video,
etc.,
memorized
into
this
remote
control
do
not
operate
properly
with
the
buttons.
Make
sure
the
functions
memorized
correspond
to
the
characters
or
marks
on
the
buttons.
The
functions
will
operate
as
memorized,
with-
out
relation
to
the
characters
or
marks
on
the
button.
If
the
batteries
are
weak,
it
may
be
impossible
to
memorize
func-
tions.
Insert
the
indicated
type
of
batteries
into
your
existing
remote
control
and
into
this
remote
control,
and
try
memorizing
the
code
once
again.
(Make
sure
the
new
batteries
are
the
correct
type
indi-
cated
for
the
equipment.)
If
the
operable
distance
of
the
RC
-307M
is
shorter
than
that
of
the
exist-
ing
remote
control,
or
if
the
reaction
time
of
the
machine
is
slow
when
using
the
RC
-307M.
The
operable
distance
of
this
remote
control
and
your
existing
remote
control
are
different.
In
this
case,
it
may
happen
that
the
operable
distance
is
shortened.
Try
memorizing
once
again,
making
sure
you
are
memorizing
at
an
appropriate
distance.
Check
that
the
batteries
are
not
weak.
It
may
be
simply
that
the
correspondence
between
the
unit
and
machine
is
slow.
The
codes
memorized
by
the
button
of
RC
-307M
have
been
"forgotten".
If
the
batteries
are
taken
out
of
the
unit
for
more
than
one
hour,
mem-
orized
codes
will
be
lost.
In
this
case,
please
memorize
the
codes
once
again.
Questions
Answers
Q
:
I
cannot
get
On
-screen
graphics
on
my
TV/
Monitor.
A
:
Make
sure
you
have
a
single
RCA
video
cable
running
from
the
monitor
out
on
the
back
of
the
TX-SV828THX
going
to
the
EXT.
1
or
video
-1
input
of
your
TV/Monitor.
You
must
make
the
input
selection
at
the
TV/Monitor.
(Many
customer
assume
that
the
TX-SV828THX
will
switch
the
TV/Monitor
mode
automatically).
Q
:
How
do
I
get
just
my
TV
sound
through
my
stereo?
A
:
On
the
back
of
your
TV/Monitor
you
should
see
AUDIO
OUT
LEFT
and
RIGHT
RCA
jacks.
Run
a
standard
RCA
cable
from
those
outputs
to
VIDEO
-1
input
on
the
TX-
SV828THX
.
Do
not
use
the
Phono
input.
Q
:Why
is
there
no
sound
coming
from
my
unit?
It
worked
fine
yesterday
and
there
is
some
music
faintly
in
the
background.
A
:
Check
to
see
that
the
tape
2
monitor
button
is
not
engaged.
53