Panasonic DP-UB820 Owners Manual CA - Page 36
Picture, connection correctly.
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Reference You have forgotten your ratings password. You want to cancel the ratings level. h The ratings level returns to the factory defaults. 1 While the unit is on Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. - "00 RET" is displayed on the unit's display. 2 Press [1] (right) repeatedly on the remote control until "03 VL" is displayed on the unit's display. 3 Press [OK]. The TV screen turns black. h In the following cases, HDMI authentication takes place and a black screen is displayed: - When "24p Output" is set to "Auto". - When the display is switched between 2D and 3D images. - When you quit the 4K playback by displaying another screen, including the HOME menu. - When "HDMI Output Settings of Music Playback" is set to "Sound Quality Priority". This unit does not recognize the USB connection correctly. h Disconnect and re-connect the USB cable. If it still does not recognize the connection, turn this unit off and on again. h USB devices may not be recognized by this unit when connected using the following : - a USB hub - a USB extension cable h If you connect USB HDD to this unit, use the USB cable that is supplied with the HDD. h If the USB HDD is not recognized, the power to the USB HDD may not be supplied. Supply power from an external source. h If you connect a second USB device while a screen other than the Home screen is displayed, it will not be detected. Display the Home screen and reconnect the USB device you want to use. Picture Images from this unit do not appear on the TV screen, or they are distorted. h An incorrect resolution is selected in "Resolution". Reset the setting as follows: 1 While the unit is on Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. - "00 RET" is displayed on the unit's display. 2 Press [1] (right) repeatedly on the remote control until "04 PRG" is displayed on the unit's display. 3 Press and hold [OK] for more than 5 seconds. Set the item again. (> 29) - When Dolby Digital Plus, Dolby TrueHD, and DTS-HD® audio are not output properly, select "Yes" in "Restore Default Settings" (> 34) and make proper settings. h The connected devices are changed. Reset the setting as follows: 1 While the unit is on Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. - "00 RET" is displayed on the unit's display. 2 Press [1] (right) repeatedly on the remote control until "13 L4K" is displayed on the unit's display. 3 Press and hold [OK] for more than 5 seconds. - "4K60p Output" will be set to "Off". Make the correct setting again. (> 29) h When "3D BD-Video Playback" in the Setup menu is set to "Auto", images may not be output depending on the connection method. After removing the disc from this unit, select "Set before play" in the Setup menu, and select "2D Playback" in the setup screen displayed when playing 3D discs. (> 32) h When outputting in 4K, images may be distorted depending on the HDMI cable. Use an HDMI cable that supports 18 Gbps. Video is not output. h Video is not output when the "High Clarity Sound" is set to "On (Video Off)". (> 28) h Video from the HDMI AUDIO OUT terminal is not output when the "HDMI(AUDIO) Output Mode" is set to "Audio Only". (> 29) - 36 -