Panasonic KX-TG6700B Telephone - Page 61

Useful Information Problem The 2nd caller's information is not displayed during an outside call. Answering system Problem I cannot listen to messages from a remote location. The unit does not record new messages. I cannot operate the answering system. The message indicator on the handset slowly flashes in amber. Cause/solution L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service. After subscribing, you may need to contact your telephone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Cause/solution L A touch tone phone is required for remote operation. L Enter the remote code correctly (page 45). L The answering system is off. Turn it on (page 46). L The answering system is not turned on for the line you wish to record messages from. Select the desired line or both lines by pressing {LINE SELECT} repeatedly, then turn the answering system on (page 40, 46). L The recording time is set to "Greeting only". Select a different setting (page 47). L The message memory is full. Erase unnecessary messages (page 42). L The answering system is activated for both lines, and the 1st caller is leaving a voice message. The 2nd caller cannot leave a message, but the caller information will be stored (page 33). L If you subscribe to the Voice Mail service, messages are recorded by the telephone service provider not your telephone (page 47). L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later. L New messages have been recorded. Listen to the new messages (page 42, 43). For assistance, please visit http://www.panasonic.com/phonehelp 61