Panasonic KX-TG8231B Digital Cordless Answering System - Page 45

Caller ID, Problem, Cause/solution, Time adjustment - cordless phone

Page 45 highlights

Useful Information Problem I cannot page the handset. Cause/solution L The called handset is too far from the base unit. L The called handset is in use. Try again later. Caller ID Problem The handset does not display the caller's name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Time on the unit is shifted. Cause/solution L You have not subscribed to Caller ID service. Contact your service provider/telephone company to subscribe. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, disconnect the unit from the equipment and plug the unit directly into the wall jack. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The name display service may not be available in some areas. Contact your service provider/ telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 23). L If a call is being transferred to you, the caller information is not displayed. L Generally, caller information is displayed from the 2nd ring. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 28). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have been edited incorrectly (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 24). L Incorrect time information from incoming Caller ID changes the time. Set "Time adjustment" off. For assistance, please visit http://www.panasonic.com/help 45

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Useful Information
For assistance, please visit http://www.panasonic.com/help
45
Caller ID
I cannot page the handset.
L
The called handset is too far from the base unit.
L
The called handset is in use. Try again later.
Problem
Cause/solution
The handset does not
display the caller’s name
and/or phone number.
L
You have not subscribed to Caller ID service.
Contact your service provider/telephone
company to subscribe.
L
If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, disconnect the unit
from the equipment and plug the unit directly
into the wall jack.
L
If your unit is connected to a telephone line with
DSL service, we recommend connecting a noise
filter between the base unit and the telephone
line jack. Contact your DSL provider for details.
L
The name display service may not be available
in some areas. Contact your service provider/
telephone company for details.
L
Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
L
The caller requested not to send caller
information (page 23).
L
If a call is being transferred to you, the caller
information is not displayed.
L
Generally, caller information is displayed from
the 2nd ring.
The caller list/incoming
phone numbers are not
edited automatically.
L
The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 28).
L
You need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone
number edited in the caller
list.
L
The phone number you dialed might have been
edited incorrectly (for example, the long
distance “1” or the area code is missing). Edit
the phone number with another pattern (page
24).
Time on the unit is shifted.
L
Incorrect time information from incoming Caller
ID changes the time. Set “
Time adjustment
off.
Problem
Cause/solution