Panasonic KY-R647 Operating and Installation Instructions - Page 20
Troubleshooting
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Troubleshooting Problem ■■The Induction Hob cannot be switched ON. ■■The touch controls are not responding. ■■The touch controls are difficult to operate. ■■The Glass Panel has been scratched. ■■Some cookware make crackling or clicking noises. ■■The Induction Hob makes a low humming noise when used on a high heat setting. Possible causes No power. The controls are locked. There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls. Rough-edged cookware. Unsuitable, abrasive scourer or cleaning products used. This may be caused by the construction of your cookware. (Layers of different metals vibrating differently). This is caused by the technology of induction cooking. Solution Make sure the Induction Hob is connected to the power supply and that it is switched on. Check whether there is a power shortage in your home or area. If you have checked everything and the problem still persists, call a qualified technician for assistance. Unlock the controls. See section 'Safety Features for Induction Hob'. Make sure the touch control area is dry and use the ball of your finger when touching the controls. Use cookware with flat and smooth base. See 'Types of Cookware that can be used'. See 'Cleaning and Maintenance'. This is normal for the cookware and does not indicate a fault. This is normal, and the noise should quieten down or disappear completely when you decrease the heat setting. EN-18