Panasonic KY-R647 Operating and Installation Instructions - Page 20

Troubleshooting

Page 20 highlights

Troubleshooting Problem ■■The Induction Hob cannot be switched ON. ■■The touch controls are not responding. ■■The touch controls are difficult to operate. ■■The Glass Panel has been scratched. ■■Some cookware make crackling or clicking noises. ■■The Induction Hob makes a low humming noise when used on a high heat setting. Possible causes No power. The controls are locked. There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls. Rough-edged cookware. Unsuitable, abrasive scourer or cleaning products used. This may be caused by the construction of your cookware. (Layers of different metals vibrating differently). This is caused by the technology of induction cooking. Solution Make sure the Induction Hob is connected to the power supply and that it is switched on. Check whether there is a power shortage in your home or area. If you have checked everything and the problem still persists, call a qualified technician for assistance. Unlock the controls. See section 'Safety Features for Induction Hob'. Make sure the touch control area is dry and use the ball of your finger when touching the controls. Use cookware with flat and smooth base. See 'Types of Cookware that can be used'. See 'Cleaning and Maintenance'. This is normal for the cookware and does not indicate a fault. This is normal, and the noise should quieten down or disappear completely when you decrease the heat setting. EN-18

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EN-18
Troubleshooting
Problem
Possible causes
Solution
The Induction Hob
cannot be switched ON�
No power.
Make sure the Induction
Hob is connected to the
power supply and that
it is switched on. Check
whether there is a power
shortage in your home or
area. If you have checked
everything and the problem
still persists, call a qualified
technician for assistance.
The touch controls are
not responding�
The controls are locked.
Unlock the controls. See
section ‘Safety Features for
Induction Hob’.
The touch controls are
difficult to operate�
There may be a slight film
of water over the controls or
you may be using the tip of
your finger when touching
the controls.
Make sure the touch control
area is dry and use the ball
of your finger when touching
the controls.
The Glass Panel has
been scratched�
Rough-edged cookware.
Unsuitable, abrasive
scourer or cleaning products
used.
Use cookware with flat and
smooth base. See ‘Types
of Cookware that can be
used’.
See ‘Cleaning and
Maintenance’.
Some cookware make
crackling or clicking
noises�
This may be caused by
the construction of your
cookware. (Layers of
different metals vibrating
differently).
This is normal for the
cookware and does not
indicate a fault.
The Induction Hob
makes a low humming
noise when used on a
high heat setting�
This is caused by the
technology of induction
cooking.
This is normal, and the
noise should quieten down
or disappear completely
when you decrease the heat
setting.