Panasonic PT-50LC13 Multi-media Display - Page 76

Troubleshooting - replacement lcd lamp

Page 76 highlights

Troubleshooting Before you call for service, determine the symptoms and make a few simple checks as shown below. Symptoms Checks Power does not turn ON. • Is the power plug plugged in? No picture. (Lamp does not light up.) • If the Lamp will not light after turning on the power 2 or 3 times, the Lamp may be damaged. Please consult your nearest dealer. The POWER indicator flashes orange twice • The lamp cover is ajar. Firmly replace the cover. every 5 seconds. The TEMP indicator • Check whether or not the vents are clogged. The power turns flashes 2 or 4 times every 5 seconds. • Is the set being used in a location that is hot? OFF. The TEMP indicator flashes 5 times every 5 • Please consult your nearest dealer. seconds. Power turns off while another indicator is • Please consult your nearest dealer. flashing. • Are the batteries dead or inserted incorrectly? Remote control does not function. • Is the remote control sensor in direct light of fluorescent lamps or other strong sources of light? • Did you correctly set the remote control code? Image shakes. • Is the antenna or antenna cable old, broken or shorted? • Is the antenna cable connected properly? Image is not clear. • Sudden changes in ambient temperature may cause condensation in the internal optics. Condensation should disappear after Power has been ON for a while. Color patches or no color. • When using a VCR and selecting channels on the TV, is the TV/VIDEO mode for the VCR set to TV? • Is the antenna facing the right direction? Image appears doubled or tripled. • Is the antenna receiving any signals reflected off of mountains or buildings. Images disappear at the top and bottom of • When using 16:9 image software, there is no picture at the top and the screen. bottom of the screen (cinema vision size software, etc.). During ZOOM modes, the image is cut off at • Has the screen position been changed? If so, adjust screen the top and bottom. positioning. Some parts of the screen are always lit while others do not light up. • This is a characteristic of the LCD panel and not a malfunction. Some parts of the screen do not light up. Fan is operating even though TV Power is • This is because the cooling fan is operating. The fan will stop after OFF. about 1 minute. An OSD instructing to replace the lamp is displayed. (The LAMP indicator is lit red.) • Replace lamp with a new one. Relighting the lamp when it is hot makes a sound. • This is a characteristic of the lamp and not a malfunction. Leaving stationary images, such as still video images, web pages, or filler bars (used for • This is a characteristic of the LCD panel and not a malfunction. Try NORMAL aspect mode), on-screen for an displaying constantly moving pictures which fill the entire screen, or extended period of time can leave ghost turn the power OFF for a while to return the screen to normal. images on the screen. An OSD advising is displayed. "AIR FILTER CLEANING..." • Please consult your nearest dealer. Page 22-23 68 - - 7 69 12-14 - 32-33, 42-43 - 23 68 - - - 76 For assistance, please call : 1-888-VIEW PTV(843-9788)

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76
For assistance, please call : 1-888-VIEW PTV(843-9788)
Before you call for service, determine the symptoms and make a few simple checks as
shown below.
Symptoms
Checks
Page
Power does not turn ON.
• Is the power plug plugged in?
22-23
No picture. (Lamp does not light up.)
• If the Lamp will not light after turning on the power 2 or 3 times, the
Lamp may be damaged. Please consult your nearest dealer.
68
The power turns
OFF.
The POWER indicator
ashes orange twice
every 5 seconds.
• The lamp cover is ajar. Firmly replace the cover.
-
The TEMP indicator
ashes 2 or 4 times
every 5 seconds.
• Check whether or not the vents are clogged.
-
• Is the set being used in a location that is hot?
-
The TEMP indicator
ashes 5 times every 5
seconds.
• Please consult your nearest dealer.
-
Power turns off while
another indicator is
ashing.
• Please consult your nearest dealer.
-
Remote control does not function.
• Are the batteries dead or inserted incorrectly?
7
• Is the remote control sensor in direct light of
uorescent lamps or
other strong sources of light?
-
• Did you correctly set the remote control code?
69
Image shakes.
• Is the antenna or antenna cable old, broken or shorted?
-
Image is not clear.
• Is the antenna cable connected properly?
12-14
• Sudden changes in ambient temperature may cause condensation
in the internal optics. Condensation should disappear after Power
has been ON for a while.
-
Color patches or no color.
• When using a VCR and selecting channels on the TV, is the
TV/VIDEO mode for the VCR set to TV?
-
Image appears doubled or tripled.
• Is the antenna facing the right direction?
-
• Is the antenna receiving any signals re
ected off of mountains or
buildings.
-
Images disappear at the top and bottom of
the screen.
• When using 16:9 image software, there is no picture at the top and
bottom of the screen (cinema vision size software, etc.).
-
During ZOOM modes, the image is cut off at
the top and bottom.
• Has the screen position been changed?
If so, adjust screen
positioning.
32-33,
42-43
Some parts of the screen are always lit while
others do not light up.
Some parts of the screen do not light up.
• This is a characteristic of the LCD panel and not a malfunction.
-
Fan is operating even though TV Power is
OFF.
• This is because the cooling fan is operating. The fan will stop after
about 1 minute.
23
An OSD instructing to replace the lamp is
displayed. (The LAMP indicator is lit red.)
• Replace lamp with a new one.
68
Relighting the lamp when it is hot makes a
sound.
• This is a characteristic of the lamp and not a malfunction.
-
Leaving stationary images, such as still video
images, web pages, or
ller bars (used for
NORMAL aspect mode), on-screen for an
extended period of time can leave ghost
images on the screen.
• This is a characteristic of the LCD panel and not a malfunction. Try
displaying constantly moving pictures which
ll the entire screen, or
turn the power OFF for a while to return the screen to normal.
-
An OSD advising “AIR FILTER CLEANING...”
is displayed.
• Please consult your nearest dealer.
-
Troubleshooting