Philips 50PFP5332D User manual - Page 30

Troubleshooting Tips English Française Español Symptoms Possible Causes What you should do No display on screen • Faulty power supply • TV's Power not turned on • TV go to standby after 10min without video. • Faulty aerial and cable • Wrong source selected. • Check whether power cord is properly connected into the mains socket. If there is still no power, disconnect plug. Wait for 60 seconds and re-insert plug. Turn on TV again. • Press the POWER key on the TV and wait for 10-15sec. • Press the POWER key on the remote control. • Check whether euroconnector cables or aerial sockets are properly connected. • Check whether the source is correctly selected. Press Source button to enter Source list and select the correct source. Poor reception • Faulty antenna connection • Faulty antenna connection (snowish picture and • Weak transmission noise Reddish picture in AV1/2 • Wrong setting of DVD player • Set the DVD player to the correct output video format. No sound • Zero volume level • Sound muted • Wrong audio selection • Try increasing volume. (You will not see the volume indication if OSD set to minimum) • Check that the sound is not muted. • Aim remote control directly at sensor on front of TV. • Press MENU => TV menu => Installation => Connections => Audio in L/R => select AV1 Sound interference • Electrical appliances interference • Try turning off any electrical appliances, for example, hairdryer, vacuum cleaner that are in use. Interference lines seen on S-Video • Wrong detection of signal • Check whether power cord is properly connected • Press the +CH- key on the remote control and do a channel up followed by a channel down. • Make sure no composite video are connected on the same AV input. Intermittent or • * HDCP (see glossary) flickering picture on authentication failed in HDMI • Noise is displayed if the connected digital equipment's (DVD player or set-up box) *HDCP authentication failed. Check user manual for the digital equipment you are connecting. • Use a HDMI compliant cable. • Try unplugging the HDMI cable and replugging it back. Black bar on top and • PC refresh rate too high • Change PC refresh rate to 60 Hz. bottom of screen in PC mode Picture position adjustment • Slight differences in output • signals from different brands and types of HD sources When displaying a High Definition signal from the YPbPr inputs or HDMI input, if necessary, you can adjust the picture position to the center of the screen with the cursor left/right or up/down buttons on the remote control. Occasional appearance • Characteristic of liquid black spots on the crystal panel screen (LCD TV only) • This symptom is not a problem. The liquid crystal panel is built with very high and precision technology giving you the fine picture details. Occasionally, a few non-active pixels may appear on the screen as a fixed point of red, blue, green or black. Note that this does not affect the performance of the set. PC modes do not work • Wrong connections • • Wrong source selected. • • Wrong display resolution • Check whether connections are correct. Check whether the source is correctly selected. Press Source button to enter Source list and select the correct source. Check whether you have configured the computer on a compatible display resolution. TV not responding to Remote control • Check if the remote control is in TV mode. • Check if the blue led blink when using remote control. • Wrong polarity of batteries • Check polarity of the batteries. • Flat batteries. • Try changing the batteries. Unable to understand • Wrong language selected • Press the MENU key to exit menu from screen. Press the MENU key to enter the language on accidently main menu and press OK key. Use the cursor down to select the third item on screen to operate set the main menu. Press the cursor right key twice to enter into the next menu level and the cursor up and down key to select correct language. Press the OK key confirm selection. No sound from PC AVL not working • • AVL does not work when • the input signal is AC3. • AVL does not work when the DVD disk is Dolby Digital encoded. Check AUDIO IN connections. Nothing 26