Philips FWD798 User manual - Page 48
Troubleshooting - warranty
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English Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help. No power. Problem Solution ✔ Check if the AC power cord is properly connected. "NO DISC" is displayed. No picture. Distorted or poor picture. ✔ Check if the disc is inserted upside down. ✔ Wait until the moisture condensed at the lens has cleared. ✔ Replace or clean the disc, see "Maintenance". ✔ Use a readable disc or correctly recorded format MP3-CD. ✔ Select the appropriate video input mode on the TV set. ✔ Check if the TV set is switched on. ✔ Check the video connection. ✔ Check if the system is securely connected. ✔ Sometimes a slight picture distortion may appear. This is not a malfunction. ✔ Clean the disc. ✔ Connect the system to the S-video input of your TV set. The aspect ratio of the screen cannot be changed even though you have set the TV shape. ✔ The aspect ratio is fixed on the DVD disc. ✔ The aspect ratio may not be changed for some TV systems. The DVD player does not start playback. ✔ Insert a readable disc. ✔ Check the disc type, color system and region code. ✔ Clean the disc. ✔ Place the disc with the playback side down. ✔ Press SYSTEM MENU to turn off the setup menu. ✔ Cancel the parental control rating function or change the rating level. ✔ Moisture has condensed inside the system. Remove the disc and leave the system turned on for about an hour. The system does not respond when the buttons are pressed. ✔ Disconnect the power plug from the jack, and insert again. 48