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Duplex Print Always Misfeeds

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10. Removing Misfed Paper Duplex Print Always Misfeeds • The inside of this printer becomes very hot. Before removing paper around the duplex units, wait until the covers inside the fusing unit and duplex unit cool down. 1. Push up the lever on the right side, and open the printer's right cover carefully. BEK198S 2. Check if there is paper in the location shown below. 10 BEK111S 3. If there is paper, open the upper right cover. 198 BEK112S

Section	Page
Safety Information	1
Information	1
Introduction	1
Important	1
Notes	1
Laser Safety:	2
Caution:	2
Power Source	2
Safety Information	3
Environments Where the Machine Can be Used	3
Handling Power Cords and Power Plugs	4
Handling the Main Machine	5
Handling the Machine's Interior	6
Handling the Machine's Supplies	7
For People Using a Pacemaker	8
Positions of WARNING and CAUTION labels	9
User Information on Electrical & Electronic Equipment	11
Users in the EU, Switzerland and Norway	11
All Other Users	11
Noise Emission	12
ENERGY STAR Program	13
Others	14
Symbols	14
Errata for Quick Installation Guide	17
Quick Installation Guide	19
Maintenance Kit SP 8200 A/B Replacement Guide	23
Hardware Guide	25
TABLE OF CONTENTS	27
Positions of WARNING and CAUTION Labels	31
Manuals for This Printer	33
How to Read This Manual	34
Symbols	34
Model-Specific Information	35
List of Options	36
Installing the Operating Instructions	37
1. Guide to the Printer	39
Exterior: Front View	39
Exterior: Rear View	41
Interior	42
Control Panel	43
Display Panel	45
Reading the Display and Using Keys	45
2. Installing Options	47
Available Options	47
Order of Option Installation	47
Where to Install Options	48
Cautions When Re-installing the Controller Board	50
Attaching the Paper Feed Unit	52
Installing the Memory Expansion Units	56
Installing the SDRAM Module	56
Installing the Hard Disk	59
Installing the Interface Units	63
Installing the Gigabit Ethernet Board	63
Installing the Wireless LAN Interface Board	65
Installing the IEEE 1284 Interface Board	69
Installing SD Card Options	72
3. Connecting the Printer Cables	75
Ethernet Cable Connection	75
Reading the LED Lamps	77
USB Cable Connection	78
Parallel Cable Connection	80
4. Configuration	81
Ethernet Configuration	81
Specifying an IP Address (No DHCP)	82
Receiving an IP Address Automatically (DHCP)	84
Configuring Network Settings When Using NetWare	86
Setting the Ethernet Speed	87
Wireless LAN Configuration	90
Setting the SSID	92
Setting Security Method of Wireless LAN	94
Setting a WEP Key	94
Setting WPA	95
Configuring WPA/WPA2	99
Installing a Site Certificate	99
Installing Device Certificate	100
Setting Items of WPA/WPA2	101
5. Paper and Other Media	103
Supported Paper for Each Tray	103
500-sheet Paper Trays	103
2000-sheet Paper Feed Unit	104
1200-sheet Paper Feed Unit	104
Bypass Tray	104
Paper Weight and Capacity	105
Paper Recommendations	106
Storing Paper	106
Types of Paper and Other Media	106
Plain paper	106
Middle Thick	107
Thick paper	107
Thin paper	108
OHP transparencies	109
Letterhead	109
Label paper	110
Special paper	111
Envelopes	111
Paper Not Supported by This Printer	113
Print Area	113
Loading Paper	115
500-sheet Paper Feed Trays	115
Setting paper size not selected automatically	117
Setting custom size paper	119
Specifying a paper type	122
2000-sheet Paper Feed Unit	123
Specifying a paper type	124
1200-sheet Paper Feed Unit	125
Specifying a paper type	127
Bypass Tray	128
Loading standard size paper	128
Setting custom size paper	131
Specifying a paper type	132
6. Replacing Consumables	135
Adding Toner	135
Replacing Maintenance Kit A	140
Replacing the Development Unit	140
Replacing Maintenance Kit B	147
Replacing the Transfer Unit	148
Replacing the Fusing Unit	151
Adding Staples	155
When the 1000-sheet Finisher is Installed	155
When the 2 Tray Finisher is Installed	159
7. Cleaning the Printer	163
Cautions When Cleaning	163
Cleaning the Friction Pads	164
500-sheet Paper Trays	164
2000-sheet Paper Feed Unit	165
1200-sheet Paper Feed Unit	166
Cleaning the Registration Roller	168
8. Adjusting the Printer	171
Adjusting Image Density	171
Adjusting Printing Position	173
9. Troubleshooting	177
Error and Status Messages Appears on the Control Panel	177
Panel Tones	181
Printer Does Not Print	182
Checking the Port Connection	183
Printing Problems	185
Additional Troubleshooting	192
Removing Jammed Staples	194
When the 1000-sheet Finisher is Installed	194
When the 2 Tray Finisher is Installed	196
Removing Punch Waste	199
When the 2 Tray Finisher is Installed	199
10. Removing Misfed Paper	201
Removing Misfed Paper	201
Paper Misfeed Message (A)	202
Paper Misfeed Message (B)	204
Paper Misfeed Message (C)	206
Paper Misfeed Message (D)	208
Paper Misfeed Message (R)	210
When the 1000-sheet Finisher is Installed	210
When R1 to R5 is displayed.	210
When the 2 Tray Finisher is Installed	212
When R1, R2, R3, or R4 is displayed.	212
When R5, R6, R7, or R8 is displayed.	215
Paper Misfeed Message (Y)	217
Paper Misfeed Message (Z)	218
Paper Misfeed Message (U)	220
Duplex Print Always Misfeeds	224
11. Appendix	227
Moving and Transporting the Printer	227
Moving the Printer	227
Moving the printer a short distance	227
Consumables	230
Toner	230
Maintenance Kit	230
Staple Cartridge	231
Specifications	232
Mainframe	232
Options	234
Paper Feed Unit PB3040	234
LCIT PB3050	234
LCIT RT3000	235
Finisher SR3030	235
Finisher SR790	237
Output Jogger Unit Type 3260	239
Memory Unit Type G 128 MB/Memory Unit Type G 256 MB	240
Hard Disk Drive Option Type 5000	240
Gigabit Ethernet Board Type A	240
IEEE 802.11a/g Interface Unit Type J	241
IEEE 802.11 g Interface Unit Type K	241
IEEE 1284 Interface Board Type A	242
Punch Unit Type 3260 NA 3/2 (Finisher SR3030 Only)	242
Punch Unit Type 3260 EU 2/4 (Finisher SR3030 Only)	242
Punch Unit Type 3260 SC (Finisher SR3030 Only)	243
INDEX	245
Software Guide	253
Manuals for This Printer	255
Model-Specific Information	256
How to Read This Manual	257
Symbols	257
About IP Address	257
Using Keys	258
TABLE OF CONTENTS	260
1. Preparing for Printing	271
Confirming the Connection Method	271
Network Connection	271
Using this printer as a Windows printing port	271
Using as a network printer	272
Local Connection	273
Installing the Printer Driver	275
Quick Install	275
Installing the Printer Driver for the Selected Port	276
Using the SmartDeviceMonitor for Client port	276
Changing the port settings for SmartDeviceMonitor for Client	277
Installing the PCL /RPCS printer drivers (TCP/IP)	278
Installing the PostScript 3 printer driver (TCP/IP)	280
Installing the PCL/RPCS printer drivers (IPP)	281
Installing the PostScript 3 printer driver (IPP)	283
Using the Standard TCP/IP port	285
Using the LPR port	287
Using the WSD port	290
Using as a Windows Network Printer	293
Using as a NetWare Print Server / Remote Printer	296
When using the PostScript 3 Printer Driver	297
Form Feed	298
Banner Page	298
Printing after Resetting the Printer	298
Installing the Printer Driver Using USB	299
Windows 2000/XP, Windows Server 2003/2003 R2 - USB	299
Windows Vista - USB	300
Troubleshooting USB	301
Printing with Parallel Connection	302
Messages Displayed When Installing the Printer Driver	305
Windows 2000	305
Windows XP Professional or Windows Server 2003/2003 R2	305
Windows XP Home Edition	306
Windows Vista	306
Making Option Settings for the Printer	308
Conditions for Bidirectional Communication	308
If Bidirectional Communication Is Disabled	309
Installing Font Manager	310
Using Adobe PageMaker Version 6.0, 6.5, or 7.0	311
Memory Capacity and Paper Size	312
One-sided printing (600 × 600 dpi)	312
Duplex printing (600 × 600 dpi)	312
2. Setting Up the Printer Driver	313
PCL - Accessing the Printer Properties	313
Windows 2000 - Accessing the Printer Properties	313
Making printer default settings - the printer properties	313
Making printer default settings - printing preferences	313
Making printer settings from an application	314
Windows XP, Windows Server 2003/2003 R2 - Accessing the Printer Properties	314
Making printer default settings - the printer properties	314
Making printer default settings - printing preferences	315
Making printer settings from an application	315
Windows Vista - Accessing the Printer Properties	316
Making printer default settings - the printer properties	316
Making printer default settings - printing preferences	316
Making printer settings from an application	317
RPCS - Accessing the Printer Properties	318
Windows 2000 - Accessing the Printer Properties	318
Making printer default settings - the printer properties	318
Making printer default settings - printing preferences	319
Making printer settings from an application	319
Windows XP, Windows Server 2003/2003 R2 - Accessing the Printer Properties	320
Making printer default settings - the printer properties	320
Making printer default settings - printing preferences	320
Making printer settings from an application	321
Windows Vista - Accessing the Printer Properties	321
Making printer default settings - the printer properties	321
Making printer default settings - printing preferences	322
Making printer settings from an application	322
PostScript 3 - Setting Up for Printing	324
Windows 2000/XP, Windows Server 2003/2003 R2 - Accessing the Printer Properties	324
Making Printer Default Settings - The Printer Properties	324
Making Printer Default Settings - Printing Preferences	324
Making Printer Settings from an Application	325
Windows Vista - Accessing the Printer Properties	325
Making Printer Default Settings - The Printer Properties	325
Making Printer Default Settings - Default	326
Making Printer Settings from an Application	326
Mac OS - Setting Up for Printing	327
Making Paper Settings from an Application	327
Setting up for Printing from an Application	327
3. Other Print Operations	329
Printing a PDF File Directly	329
Printing Method	329
Using DeskTopBinder Lite	329
Installing DeskTopBinder Lite	329
DeskTopBinder Lite enhancements	330
Function palette	330
PDF direct printing	331
Printing PDF password-protected documents	331
PDF Direct Print Properties	332
Using Commands	333
Unauthorized Copy Control	334
Opening the Unauthorized Copy Control Window	334
Using [Data security for copying]	334
Using [Mask type:]	336
Important Notice	337
Using the Print Job Function	338
Print Job screen	338
Printing from the Print Job Screen	341
Sample Print	341
Printing a sample print file	342
Deleting sample print files	343
Locked Print	344
Printing a locked print file	345
Deleting locked print files	346
Hold Print	347
Printing a hold print file	348
Deleting hold print files	349
Stored Print	350
Printing a stored print file	351
Deleting stored print files	353
Printing from the User ID Screen	355
Printing the Selected Print Job	355
Printing All Print Jobs	356
Form Feed	358
Printing from a Selected Tray	358
Canceling a Print Job	359
Canceling a Print Job	361
Canceling a Print Job Using the Control Panel	361
Windows - Canceling a Print Job from the computer	361
Mac OS - Canceling a Print Job from the computer	362
Checking the Error Log	363
Collate	365
Collate	365
Shift Collate	365
Spool Printing	366
Setting Spool Printing	366
Viewing or Deleting spooled jobs using Web Image Monitor	367
Cover	368
Printing with the Finisher	369
Staple	369
Staple position	369
Stapling Precautions	371
Punch	372
Punch position	372
Punching Precautions	373
Using the Virtual Printer	375
Adding a Virtual Printer	375
Changing a Virtual Printer Configuration	376
Confirming a Virtual Printer Configuration	376
Deleting a Virtual Printer	377
Printing Using a Virtual Printer	377
4. Using Paper Types that Have Unique Names	379
From Registration of User Paper Types to Use	379
Registering Names to Paper Types	381
Setting User Paper Types to Trays	382
Printing Using Registered Paper Types	383
5. Making Printer Settings Using the Control Panel	385
Menu Chart	385
Memory Erase Status Menu	390
Paper Input Menu	391
Changing the Paper Input Menu	391
Automatic tray selection	391
Tray priority	391
Paper Input Menu Parameters	392
Maintenance Menu	395
Changing the Maintenance Menu	395
Automatic deletion of temporary jobs in the hard disk	395
Maintenance Menu Parameters	396
Quality Maintenance	396
General Settings	396
Timer Settings	399
HD Management	399
List/Test Print Menu	401
Printing a Configuration Page	401
Interpreting the Configuration Page	401
List/Test Print Menu Parameters	403
System Menu	405
Changing the System Menu	405
System Menu Parameters	405
Print Settings Menu	410
Changing the Print Settings Menu	410
Print Settings Menu Parameters	410
Security Options Menu	427
Changing the Security Options Menu	427
Security Options Menu Parameters	427
Host Interface Menu	432
Changing the Host Interface Menu	432
Host Interface Menu Parameters	432
Language Menu	438
Changing the Language Menu	438
Language Menu Parameters	438
6. Monitoring and Configuring the Printer	439
Using Web Image Monitor	439
Displaying Top Page	440
When User Authentication is Set	441
Login (using Web Image Monitor)	441
Log off (using Web Image Monitor)	442
About Menu and Mode	442
Access in the Administrator Mode	443
Displaying Web Image Monitor Help	444
Downloading Help	444
Linking the URL of the downloaded Help	444
Using SmartDeviceMonitor for Admin	446
Installing SmartDeviceMonitor for Admin	447
Changing the Network Interface Board Configuration	447
Locking the Menus on the Printer's Control Panel	448
Changing the Paper Type	449
Managing User Information	450
Starting User Management Tool	450
Displaying the number of sheets printed	451
Exporting the information about the number of pages printed	451
Resetting the number of pages printed to 0	452
Restricting functions	453
Setting applicable functions to new users	454
Configuring the Energy Saver Mode	455
Setting a Password	456
Checking the Printer Status	457
Changing Names and Comments	458
Viewing and Deleting Spool Print Jobs	458
Using SmartDeviceMonitor for Client	460
Monitoring Printers	460
Checking the Printer Status	461
When Using IPP with SmartDeviceMonitor for Client	461
Printer Status Notification by E-Mail	463
Auto E-mail Notification	464
On-demand E-mail Notification	465
Mail authentication	465
Sending On-demand E-mail	466
Remote Maintenance by telnet	470
Using telnet	470
access	471
appletalk	472
authfree	472
autonet	473
bonjour	473
devicename	475
dhcp	475
dhcp6	476
dns	477
domainname	479
help	479
hostname	479
ifconfig	480
info	481
ipds	481
ipsec	482
ipp	482
ipv6	483
lpr	483
netware	483
nvramlog	485
passwd	485
pathmtu	485
prnlog	486
rhpp	486
route	487
set	488
show	490
slp	491
smb	491
snmp	492
sntp	495
spoolsw	495
ssdp	496
ssh	496
status	497
syslog	497
upnp	498
web	498
wiconfig	499
wins	502
wsmfp	503
SNMP	505
Getting Printer Information over the Network	507
Current Printer Status	507
Printer Configuration	514
Understanding the Displayed Information	516
Print Job Information	516
Print Log Information	516
Configuring the Network Interface Board	517
Message List	527
System Log Information	527
7. Using a Printer Server	535
Preparing Printer Server	535
Printing notification via SmartDeviceMonitor for Client	535
Setting the print server	535
Setting a client	536
Using NetWare	537
Setting Up as a Print Server (NetWare 3.x)	538
Setting Up as a Print Server (NetWare 4.x, 5 / 5.1, 6 / 6.5)	539
Using Pure IP in the NetWare 5 / 5.1 or 6 / 6.5 Environment	540
Setting Up as a Remote Printer (NetWare 3.x)	542
Setting Up as a Remote Printer (NetWare 4.x, 5 / 5.1, 6 / 6.5)	544
8. Mac OS Configuration	547
Mac OS	547
Installing the PostScript 3 Printer Driver and PPD File	547
Setting Up PPD Files	548
Creating a Desktop Printer Icon	548
Setting Up Options	548
Installing Adobe Type Manager	549
Installing Screen Fonts	550
Changing to EtherTalk	550
Mac OS X	551
Installing the PPD Files	551
Setting Up the PPD File	551
Setting Up Options	552
Using USB Interface	552
Using Bonjour	553
Changing to EtherTalk	553
Configuring the Printer	555
Using PostScript 3	556
Job Type	556
Using sample print	557
Using locked print	559
Using hold print	561