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Ricoh C811DN T1 Hardware Guide - Page 180

Printing Problems - pcu

UPC - 026649028199

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9. Troubleshooting Printing Problems Toner smears appear on the print side of the page. • The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. • Check the paper settings. • Check the printer driver's paper settings. See the printer driver Help. • When "Replace PCU:Black." or "Replace PCU:Colour." appears on the display, replace the photo conductor unit. See p.117 "Replacing the Photo Conductor Unit". • Confirm that the paper is not curled or bent. Envelopes can be curled easily. Flatten paper before loading. See p.81 "Paper and Other Media". Paper jams occur frequently. • Check the following items. • The side guides of the paper tray are locked. • The end guides of the paper tray are set correctly. • The side guides of the bypass tray are set correctly. • If paper misfeeds every time duplex print is performed, check the following items. • The end guides of the paper tray are set correctly. • The loaded paper and the paper type set at the control panel match. For more solutions to this problem, see p.220 "Duplex Print Always Misfeeds". • Make sure that nothing is placed on the finisher tray. 9 • The stapler cartridge may not be installed correctly. • Re-install it correctly. • Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than the limit mark inside the tray. See p.97 "Loading Paper". • There may be a gap between the front guide and the paper, or between the side guides and the paper in the paper tray. Make sure there are no gaps. See p.97 "Loading Paper". • The side guides of the paper tray are too tight. Re-position the guides so that they gently touch the loaded paper. In addition, when printing to thick paper, it is recommended to load more than 20 sheets. • If paper misfeeds occur regularly when printing from the bypass tray, the settings of the control panel and those of the printer driver may not match. Check which settings are given properly. For details, see Paper Input menu parameters, in Print Settings Menu, Software Guide. • Paper is either too thick or too thin. See p.81 "Paper and Other Media". 178

Section	Page
CLP240D/C7640nD/LP440c/Aficio SP C811DN Operating Instructiions <Hardware Guide>	1
TABLE OF CONTENTS	3
Positions of WARNING and CAUTION Labels	7
Manuals for This Printer	9
How to Read This Manual	10
Description for the Specified Model	11
Installing the Operating Instructions	12
1. Guide to the Printer	13
Exterior: Front View	13
Exterior: Rear View	15
Interior	17
Control Panel	19
Display Panel	21
Reading the Display and Using Keys	22
2. Installing Options	23
Available Options	23
Order of Option Installation	24
Installing Options	25
Cautions When Re-installing the Controller Board	28
Attaching the Optional Paper Feed Unit	29
Attaching the 500-sheet Paper Feed Unit to the 1000-sheet Paper Feed Unit	30
Attaching the Paper Feed Unit	32
Attaching the SDRAM Module	37
Installing the User Account Enhance Unit	41
Installing the Gigabit Ethernet Board	45
Installing the IEEE 802.11b Interface Unit	48
Installing the Bluetooth Interface Unit	51
Installing the IEEE 1284 Interface Board	54
Installing the USB Host Interface Board	56
Installing a Camera Direct Print Card or Security Card	58
3. Connecting the Printer Cables	61
Ethernet Cable Connection	61
Reading the LED Lamps	63
USB Cable Connection	64
Digital Camera Connection	65
Parallel Cable Connection	68
4. Configuration	69
Ethernet Configuration	69
Specifying an IP Address (No DHCP)	70
Receiving an IP Address Automatically (DHCP)	72
Configuring Network Settings When Using NetWare	74
Setting the Ethernet Speed	75
IEEE 802.11b (Wireless LAN) Configuration	78
Setting the SSID	80
Setting a WEP Key	81
5. Paper and Other Media	83
Supported Paper for Each Tray	83
Symbols	83
Tray 1	83
Tray 2, 500/1000–sheet Paper Feed Unit (Tray 3 to 5)	83
Automatically selected paper sizes	83
Paper sizes requiring manual setting	84
2000–sheet Paper Feed Unit (Tray 3)	85
Bypass Tray	85
Automatically selected paper sizes	85
Paper sizes requiring manual setting	85
Paper Weight and Capacity	86
Paper Recommendations	88
Loading Paper	88
Storing Paper	88
Types of Paper and Other Media	88
Plain paper	89
Thick paper	90
Thin paper	91
OHP transparencies	91
Letterhead	92
Label paper	93
Glossy paper	93
Coated paper	94
Special paper	95
Envelopes	95
Paper Not Supported by This Printer	97
Print Area	97
Loading Paper	99
Loading Paper into the Paper Tray, 500/1000-sheet Paper Feed Unit	99
Loading paper not automatically detected by this printer	101
Loading custom size paper	103
Specifying a paper type	106
Loading Paper into the 2000-sheet Paper Feed Unit	107
Specifying a paper type	108
Loading Paper in the Bypass Tray	109
Loading standard size paper	109
Loading custom size paper	112
Specifying a paper type	113
6. Replacing Consumables	115
Replacing Toner	115
Replacing the Photo Conductor Unit	119
Replacing the Intermediate Transfer Unit and Dustproof Filter	126
Replacing the Intermediate Transfer Unit	126
Replacing the Dustproof Filter	132
Replacing the Waste Toner Bottle	134
Replacing the Fusing Unit and Transfer Roller	139
Replacing the Fusing Unit	139
Replacing the Transfer Roller	142
Adding Staples	144
When the Booklet Finisher is Installed	145
When the 2 Tray Finisher is Installed	149
7. Cleaning the Printer	153
Cautions When Cleaning	153
Cleaning the Friction Pads	154
Paper Tray, 500/1000-sheet Paper Feed Unit	154
2000-sheet Paper Feed Unit	155
Cleaning the Registration Roller	157
Cleaning the Dustproof Glass	159
8. Adjusting the Printer	161
Adjusting the Color Registration	161
Correcting the Color Gradation	163
Setting the Gradation Correction Value	163
Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet	165
Resetting the Gradation Correction Value to the Initial Value	167
Adjusting Printing Position	169
9. Troubleshooting	173
Error and Status Messages Appears on the Control Panel	173
Panel Tones	176
Printer Does Not Print	177
Checking the Port Connection	179
Printing Problems	180
Additional Troubleshooting	188
Removing Jammed Staples	190
When the Booklet Finisher is Installed	190
When the 2 Tray Finisher is Installed	193
Removing Punch Waste	196
When the Booklet Finisher is Installed	196
When the 2 Tray Finisher is Installed	197
10. Removing Misfed Paper	199
Removing Misfed Paper	199
Paper Misfeed Message (A)	200
Paper Misfeed Message (B)	202
Paper Misfeed Message (C)	204
Paper Misfeed Message (D)	207
Paper Misfeed Message (R)	209
When the Booklet Finisher is Installed	209
When R1, R2, or R3 is displayed.	209
When R4, R5, or R6 is displayed.	211
When R7, R8, R9, R10, or R11 is displayed.	212
When the 2 Tray Finisher is Installed	215
When R1, R2, R3, or R4 is displayed.	215
When R5, R6, R7, or R8 is displayed.	217
Paper Misfeed Message (Y)	219
Paper Misfeed Message (Z)	220
Duplex Print Always Misfeeds	222
11. Appendix	225
Moving and Transporting the Printer	225
Moving the Printer	225
Moving the printer a short distance	225
Consumables	228
Toner	228
Photo Conductor Unit	229
Waste Toner Bottle	229
Staple Cartridge	229
Intermediate Transfer Unit	230
Fusing Unit	230
Specifications	231
Mainframe	231
Options	233
Tray Unit TK3000/Paper Feed Unit PB3000	233
LCIT PB3010	234
Booklet Finisher SR3000	234
Finisher SR3030	237
Gigabit Ethernet Board Type A	239
USB Host Interface Unit Type A	239
IEEE 802.11b Interface Unit Type H	240
IEEE 802.11b Interface Unit Type I	240
Bluetooth Interface Unit Type 3245	241
IEEE 1284 Interface Board Type A	241
Punch Unit (Booklet Finisher SR3000)	242
Punch Unit (Finisher SR3030)	243

Match case Limit results 1 per page

Printing Problems

Toner smears appear on the print side of the page.

•

The paper setting may not be correct. For example, although you are using thick paper, the setting

for thick paper may not be set.

•

Check the paper settings.

•

Check the printer driver's paper settings. See the printer driver Help.

•

When "Replace PCU:Black." or "Replace PCU:Colour." appears on the display, replace the photo

conductor unit. See p.117

"Replacing the Photo Conductor Unit".

•

Confirm that the paper is not curled or bent. Envelopes can be curled easily. Flatten paper before

loading. See p.81

"Paper and Other Media".

Paper jams occur frequently.

•

Check the following items.

•

The side guides of the paper tray are locked.

•

The end guides of the paper tray are set correctly.

•

The side guides of the bypass tray are set correctly.

•

If paper misfeeds every time duplex print is performed, check the following items.

•

The end guides of the paper tray are set correctly.

•

The loaded paper and the paper type set at the control panel match. For more solutions to this

problem, see p.220

"Duplex Print Always Misfeeds".

•

Make sure that nothing is placed on the finisher tray.

•

The stapler cartridge may not be installed correctly.

•

Re-install it correctly.

•

Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than

the limit mark inside the tray. See p.97

"Loading Paper".

•

There may be a gap between the front guide and the paper, or between the side guides and the

paper in the paper tray. Make sure there are no gaps.

See p.97

"Loading Paper".

•

The side guides of the paper tray are too tight. Re-position the guides so that they gently touch the

loaded paper. In addition, when printing to thick paper, it is recommended to load more than 20

sheets.

•

If paper misfeeds occur regularly when printing from the bypass tray, the settings of the control panel

and those of the printer driver may not match. Check which settings are given properly. For details,

see Paper Input menu parameters, in Print Settings Menu, Software Guide.

•

Paper is either too thick or too thin. See p.81

"Paper and Other Media".

9. Troubleshooting

178