Ricoh C811DN T1 Hardware Guide - Page 189

Additional Troubleshooting Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received. • Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert- resolved e-mail is sent. Alert-notification level was changed, and e-mail stopped arriving. • If an Alert-notification e-mail, set with the earlier notification level, arrives, later e-mail will not be sent, even if the notification level is changed after. When no date information is included in sent e-mail, the mail server has a malfunction. • Configure the setting for obtaining time information from the SNTP server. Refer to the Web Image Monitor's Help to the settings. Printing using Bluetooth is slow. • When using the optional Bluetooth interface unit, do the following: • Transmit fewer print jobs. • Make sure no IEEE 802.11b (wireless LAN) or other Bluetooth devices are in use. Interference may occur with the IEEE 802.11b wireless LAN interface board. Such interference may affect the transmission speed and other functions. • Transmissions between the client computer and the printer can be blocked by obstructions. Move the printer or client computer if necessary. When you use a Bluetooth connection, print jobs are transmitted relatively slowly. • If the printer is still not operating satisfactorily, contact your sales or service representative. Con- sult with the store where the printer was purchased for information about the location of sales or 9 service representatives. 187