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Samsung CLX-3175FW User Manual (ENGLISH) - Page 152

Understanding display messages, Data Read Fail - imaging unit reset

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UNDERSTANDING DISPLAY MESSAGES Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. • If the message is not in the table, cycle the power and try the job again. If the problem persists, call for service. • When you call for service, it is very convenient to provide the service representative with the contents of display message. • xxx indicates the media type. MESSAGE MEANING SUGGESTED SOLUTIONS ADC Not Confirm Error A problem has occurred in the ADC in the machine. Turn the power switch off and on. If the problem persists, call for service. [COMM. Error] The machine has a communication problem. Ask the sender to try again. Connection Error Connection with the SMTP server failed. Check the server settings and the network cable. Data Read Fail Check USB Mem. Time expired while reading data. Try again. Data Write Fail Check USB Mem. Storing to the USB memory failed. Check the available USB memory space. Deve Home Sensor Error There is a problem in the fuser unit. Turn the power switch off and on. If the problem persists, call for service. Door Open The front cover or rear Close the cover until it cover is not securely locks into place. latched. Enter Again You entered an unavailable item. Enter the correct item again. File Format Not Supported The selected file format is not supported. Use the correct file format. Install Imaging Unit The imaging unit is not installed. Install the imaging unit. Install Toner T The toner cartridge is Install the toner not installed. cartridge. Invalid Toner T The toner cartridge you have installed is not for your machine. Install the a Samsunggenuine toner cartridge designed for your machine. IP Conflict The network IP address you have set is being used by someone else. Check the IP address and reset it if necessary. (See "Setting up the network (CLX-3175N only)" on page 25.) 55 _Troubleshooting MESSAGE Low Heat Error Cycle Power LSU Motor Error Cycle Power LSU Hsync Error Cycle Power Main Motor Locked Network Error NonSAMSUNG Toner T Open Heat Error Cycle Power Operation Not Assigned Out-Bin Full Over Heat Error Cycle Power Paper Jam 0 Open/Close Door Paper Jam 1 Check Inside MEANING SUGGESTED SOLUTIONS There is a problem in the fuser unit. Turn the power switch off and on. If the problem persists, call for service. A problem has Turn the power switch occurred in the LSU off and on. If the problem (Laser Scanning Unit.) persists, call for service. A problem has Turn the power switch occurred in the LSU off and on. If the problem (Laser Scanning Unit.) persists, call for service. There is a problem in Open and then close the the main motor. front cover. There is a problem with the network. Contact your network administrator. The toner cartridge which the arrow indicates is not a Samsung-genuine cartridge. Press OK to toggle the message to Stop or Continue. W Stop X You can select either Stop or Continue with the left/right arrow. If you select Stop by pressing OK on the control panel, the machine stops printing. If you select Continue, the machine keeps printing, but the quality cannot be guaranteed. If you do not select any, the machine will work as Stop is selected. Replace the corresponding toner cartridge with a Samsung-genuine cartridge. (See "Replacing the toner cartridge" on page 48.) There is a problem in the fuser unit. Turn the power switch off and on. If the problem persists, call for service. You are in the Add Page/Cancel Job operation, but there are no jobs stored. Check the display to see if there are any scheduled jobs. The output tray of the Remove paper. machine is full of paper. There is a problem in the fuser unit. Turn the power switch off and on. If the problem persists, call for service. Paper has jammed in Clear the jam. (See "In the feeding area of the the tray 1" on page 52.) tray. Paper has jammed in the paper exit area. Clear the jam. (See "In the fuser unit area" on page 52.)

Section	Page
CLX-3170FN, CLX-3175FN, CLX-3175FW	1
Features of your new laser product	2
Safety information	5
Contents	14
Introduction	18
Machine overview	18
Front view	18
Rear view	18
Control panel overview	19
Understanding the Status LED	20
Acknowledging the status of the toner cartridge	20
Menu overview	21
Supplied software	22
Printer driver features	22
Printer driver	22
Getting started	23
Setting up the hardware	23
System requirements	24
Windows	24
Macintosh	24
Linux	24
Setting up the network	25
Supported operation environments	25
Using a wired network	25
Printing Configuration report	25
Setting IP address	25
Network parameter setting	26
Installing the driver software	26
Using a wireless network(Windows/CLX- 3175FW only)	27
Checking your network environments	27
Installing the printer on an Ad-Hoc wireless network	27
Installing the printer on a wireless network with an Access Point	28
Using a wireless network(CLX-3175FW only)	29
Checking your Network Environments	29
Printing Configuration report	30
Setting IP address	30
Network parameter setting	31
Restoring factory default settings	31
Configuring the machine’s wireless network	31
Installing the driver software	33
Machine's basic settings	35
Altitude adjustment	35
Changing the display language	35
Setting the date and time	35
Changing the clock mode	35
Changing the default mode	35
Setting sounds	35
Entering characters using the number keypad	36
Using the save modes	36
Auto continue	36
Loading originals and print media	37
Loading originals	37
On the scanner glass	37
In the ADF	37
Selecting print media	38
Specifications on print media	39
Media sizes supported in each mode	40
Guidelines for special print media	40
Changing the size of the paper in the paper tray	41
Printing on special print materials	43
Feeding the print material manually	43
Setting the paper size and type	43
Copying	44
Copying	44
Changing the settings for each copy	44
Darkness	44
Original Type	44
Reduced or enlarged copy	44
Changing the default copy settings	45
ID card copying	45
Using special copy features	45
2-up or 4-up copying	45
Poster copying	45
Clone copying	46
Erasing background images	46
Gray enhance copying	46
Setting copy timeout	46
Scanning	47
Scanning basics	47
Scanning from the control panel	47
Setting scan information in Samsung Scan Manager.	47
Scanning to application programs	47
Scanning by a network connection	48
Scanning to Email	48
Changing the settings for each scan job	49
Changing the default scan settings	49
Setting up Address Book	49
Registering speed email numbers	49
Configuring group email numbers	49
Using Address Book entries	49
Searching Address Book for an entry	49
Printing Address Book	50
Basic printing	51
Printing a document	51
Canceling a print job	51
Faxing	52
Sending a fax	52
Setting the fax header	52
Adjusting the document settings	52
Sending a fax automatically	53
Sending a fax manually	53
Confirming a transmission	53
Automatic redialing	53
Redialing the last number	53
Sending a fax to multiple destinations	53
Sending a delayed fax	54
Sending a priority fax	54
Receiving a fax	55
Changing receiving modes	55
Receiving automatically in Fax mode	55
Receiving manually in Tel mode	55
Receiving manually using an extension telephone	55
Receiving automatically in Ans/Fax mode	55
Receiving faxes using DRPD mode	55
Receiving in secure receiving mode	56
Activating secure receiving mode	56
Receiving faxes in memory	56
Forwarding faxes	56
Fax setup	57
Changing the fax setup options	57
Changing the default document settings	58
Printing sent fax report automatically	58
Setting up Address Book	58
Using USB memory device	60
About USB memory	60
Plugging in a USB memory device	60
Scanning to a USB memory device	61
Scanning	61
Customizing Scan to USB	61
Printing from a USB memory device	61
To print a document from a USB memory device:	61
Backing up data	62
Backing up data	62
Restoring data	62
Managing USB memory	62
Deleting an image file	62
Formatting a USB memory device	62
Viewing the USB memory status	62
Printing directly from a digital camera	62
Maintenance	63
Printing reports	63
Printing a report	63
Adjusting the color contrast	63
Clearing memory	64
Cleaning your machine	64
Cleaning the outside	64
Cleaning the inside	64
Cleaning the scan unit	66
Maintaining the cartridge	67
Toner cartridge storage	67
Handling instructions	67
Use of non-Samsung and refilled toner cartridge	67
Estimated cartridge life	67
Redistributing toner	67
Replacing the toner cartridge	68
Replacing the imaging unit	69
Replacing the waste toner container	70
Maintenance parts	71
Checking replaceables	71
Managing your machine from the website	71
To access SyncThru™ Web Service:	71
Checking the machine’s serial number	71
Troubleshooting	72
Tips for avoiding paper jams	72
Clearing document jams	72
Exit misfeed	72
Roller misfeed	73
Clearing paper jams	73
In the tray 1	73
In the fuser unit area	73
In the paper exit area	74
Understanding display messages	76
Solving other problems	79
Paper feeding	79
Printing problems	79
Printing quality problems	80
Copying problems	82
Scanning problems	83
Fax problems	84
Common Windows problems	84
Common Linux problems	85
Common Macintosh problems	86
Ordering supplies	87
Supplies	87
How to purchase	87
Specifications	88
General specifications	88
Printer specifications	89
Scanner specifications	89
Copier specifications	89
Facsimile specifications	90
Glossary	91
Index	95
Contact SAMSUNG worldwide	97
CLX-3175, CLX-3175N	99
Features of your new laser product	99
Safety information	103
Contents	112
Introduction	115
Machine overview	115
Front view	115
Rear view	115
Control panel overview	116
Understanding the Status LED	117
Acknowledging the status of the toner cartridge	117
Menu overview	118
Supplied software	119
Printer driver features	119
Printer driver	119
Getting started	120
Setting up the hardware	120
System requirements	121
Windows	121
Macintosh	121
Linux	121
Setting up the network (CLX-3175N only)	122
Supported operating environments	122
Configuring network protocol via the machine	122
Using the SetIP program	122
Installing the software	123
Machine's basic settings	124
Altitude adjustment	124
Changing the display language	124
Setting sounds	124
Using the save modes	124
Auto continue	124
Loading originals and print media	125
Loading originals	125
On the scanner glass	125
Selecting print media	125
Specifications on print media	126
Media sizes supported in each mode	127
Guidelines for special print media	127
Changing the size of the paper in the paper tray	128
Printing on special print materials	130
Feeding the print material manually	130
Setting the paper size and type	130
Copying	131
Copying	131
Changing the settings for each copy	131
Darkness	131
Original Type	131
Reduced or enlarged copy	131
Changing the default copy settings	132
ID card copying	132
Using special copy features	132
2-up or 4-up copying	132
Poster copying	132
Clone copying	133
Erasing background images	133
Gray enhance copying	133
Setting copy timeout	133
Scanning	134
Scanning basics	134
Scanning from the control panel	134
Setting scan information in Samsung Scan Manager.	134
Scanning to application programs	134
Changing the settings for scan job	135
Changing the default scan settings	135
Basic printing	137
Printing a document	137
Canceling a print job	137
Using USB memory device	138
About USB memory	138
Plugging in a USB memory device	138
Scanning to a USB memory device	138
Scanning	138
Customizing Scan to USB	139
Printing from a USB memory device	139
To print a document from a USB memory device:	139
Backing up data	139
Backing up data	139
Restoring data	139
Managing USB memory	140
Deleting an image file	140
Formatting a USB memory device	140
Viewing the USB memory status	140
Printing directly from a digital camera	140
Maintenance	141
Printing reports	141
Printing a report	141
Adjusting the color contrast	141
Clearing memory	141
Cleaning your machine	142
Cleaning the outside	142
Cleaning the inside	142
Cleaning the scan unit	143
Maintaining the cartridge	144
Toner cartridge storage	144
Handling instructions	144
Use of non-Samsung and refilled toner cartridge	144
Estimated cartridge life	144
Redistributing toner	144
Replacing the toner cartridge	145
Replacing the imaging unit	146
Replacing the waste toner container	147
Maintenance parts	148
Checking replaceables	148
Managing your machine from the website	148
To access SyncThru™ Web Service:	148
Checking the machine’s serial number	148
Troubleshooting	149
Tips for avoiding paper jams	149
Clearing paper jams	149
In the tray 1	149
In the fuser unit area	149
In the paper exit area	150
Understanding display messages	152
Solving other problems	154
Paper feeding	154
Printing problems	154
Printing quality problems	155
Copying problems	158
Scanning problems	158
Common Windows problems	159
Common Linux problems	159
Common Macintosh problems	161
Ordering supplies	162
Supplies	162
How to purchase	162
Specifications	163
General specifications	163
Printer specifications	164
Scanner specifications	164
Copier specifications	164
Glossary	165
Index	169
Contact SAMSUNG worldwide	170
Software section	174
Software section Contents	175
Installing Printer Software in Windows	178
Installing Printer Software	178
Installing Software for Local Printing	178
Installing Software for Network Printing	181
Reinstalling Printer Software	184
Removing Printer Software	185
Installing mono printer driver	185
Basic Printing	186
Printing a Document	186
Printing to a file (PRN)	187
Printer Settings	187
Layout Tab	188
Paper Tab	188
Graphics Tab	189
Extras Tab	190
About Tab	190
Using a Favorite Setting	190
Using Help	190
Advanced Printing	191
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	191
Printing Posters	192
Printing Booklets	192
Printing on Both Sides of Paper	193
Printing a Reduced or Enlarged Document	193
Fitting Your Document to a Selected Paper Size	193
Using Watermarks	194
Using an Existing Watermark	194
Creating a Watermark	194
Editing a Watermark	194
Deleting a Watermark	194
Using Overlays	195
What is an Overlay?	195
Creating a New Page Overlay	195
Using a Page Overlay	195
Deleting a Page Overlay	195
Sharing the Printer Locally	196
Setting Up a Host Computer	196
Setting Up a Client Computer	196
Scanning	197
Scanning Using Samsung SmarThru	197
Uninstalling Samsung SmarThru	197
Using Samsung SmarThru	197
Using Onscreen Help File	198
Scanning Process with TWAIN- enabled Software	199
Scanning Using the WIA Driver	199
Windows XP	199
Windows Vista	199
Windows 7	199
Using Smart Panel	200
Understanding Smart Panel	200
Opening the Troubleshooting Guide	201
Using Printer Settings Utility	201
Using Onscreen Help File	201
Changing the Smart Panel Program Settings	201
Using Your Printer in Linux	202
Getting Started	202
Installing the Unified Linux Driver	202
Installing the Unified Linux Driver	202
Uninstalling the Unified Linux Driver	203
Using SetIP program	204
Starting the program	204
Using the Unified Driver Configurator	204
Opening the Unified Driver Configurator	204
Printers Configuration	205
Scanners Configuration	205
Ports Configuration	206
Configuring Printer Properties	206
Printing a Document	207
Printing from Applications	207
Printing Files	207
Scanning a Document	208
Using the Image Manager	209
Using Your Printer with a Macintosh	211
Installing Software	211
Uninstalling software	211
Using SetIP program	212
Setting Up the Printer	212
For a Network-connected	212
For a USB-connected	213
Printing	214
Printing a Document	214
Changing Printer Settings	214
Printing Multiple Pages on One Sheet of Paper	215
Scanning	216
Scanning with USB	216
Scanning with network	216
Setting scan information in Scan Manager.	216
Software section Index	217
A	217
B	217
C	217
D	217
E	217
F	217
G	217
H	217
I	217
L	217
M	217
N	217
O	217
P	217
R	217
S	217
T	218
U	218

Match case Limit results 1 per page

55 _

Troubleshooting

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine’s

status or errors. Refer to the tables below to understand the messages’

meaning and correct the problem if necessary. Messages and their

meanings are listed in alphabetical order.

•

If the message is not in the table, cycle the power and try the job

again. If the problem persists, call for service.

•

When you call for service, it is very convenient to provide the

service representative with the contents of display message.

•

xxx indicates the media type.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

ADC Not

Confirm Error

A problem has

occurred in the ADC

in the machine.

Turn the power switch

off and on. If the problem

persists, call for service.

[COMM. Error]

The machine has a

communication

problem.

Ask the sender to try

again.

Connection Error

Connection with the

SMTP server failed.

Check the server

settings and the network

cable.

Data Read Fail

Check USB Mem.

Time expired while

reading data.

Try again.

Data Write Fail

Check USB Mem.

Storing to the USB

memory failed.

Check the available USB

memory space.

Deve Home Sensor

Error

There is a problem in

the fuser unit.

Turn the power switch

off and on. If the problem

persists, call for service.

Door Open

The front cover or rear

cover is not securely

latched.

Close the cover until it

locks into place.

Enter Again

You entered an

unavailable item.

Enter the correct item

again.

File Format

Not Supported

The selected file

format is not

supported.

Use the correct file

format.

Install

Imaging Unit

The imaging unit is

not installed.

Install the imaging unit.

Install Toner

The toner cartridge is

not installed.

Install the toner

cartridge.

Invalid Toner

The toner cartridge

you have installed is

not for your machine.

Install the a Samsung-

genuine toner cartridge

designed for your

machine.

IP Conflict

The network IP

address you have set

is being used by

someone else.

Check the IP address

and reset it if necessary.

(See "Setting up the

network (CLX-3175N

only)" on page 25.)

Low Heat Error

Cycle Power

There is a problem in

the fuser unit.

Turn the power switch

off and on. If the problem

persists, call for service.

LSU Motor Error

Cycle Power

A problem has

occurred in the LSU

(Laser Scanning Unit.)

Turn the power switch

off and on. If the problem

persists, call for service.

LSU Hsync Error

Cycle Power

A problem has

occurred in the LSU

(Laser Scanning Unit.)

Turn the power switch

off and on. If the problem

persists, call for service.

Main Motor

Locked

There is a problem in

the main motor.

Open and then close the

front cover.

Network Error

There is a problem

with the network.

Contact your network

administrator.

NonSAMSUNG

Toner

The toner cartridge

which the arrow

indicates is not a

Samsung-genuine

cartridge.

Press

to toggle

the message to

Stop

Continue

Stop

You can select either

Stop

Continue

with

the left/right arrow.

If you select

Stop

pressing

on the

control panel, the

machine stops printing.

If you select

Continue

the machine keeps

printing, but the quality

cannot be guaranteed.

If you do not select any,

the machine will work as

Stop

is selected.

Replace the

corresponding toner

cartridge with a

Samsung-genuine

cartridge. (See

"Replacing the toner

cartridge" on page 48.)

Open Heat Error

Cycle Power

There is a problem in

the fuser unit.

Turn the power switch

off and on. If the problem

persists, call for service.

Operation

Not Assigned

You are in the

Add

Page

Cancel Job

operation, but there

are no jobs stored.

Check the display to see

if there are any

scheduled jobs.

Out-Bin Full

The output tray of the

machine is full of

paper.

Remove paper.

Over Heat Error

Cycle Power

There is a problem in

the fuser unit.

Turn the power switch

off and on. If the problem

persists, call for service.

Paper Jam 0

Open/Close Door

Paper has jammed in

the feeding area of the

tray.

Clear the jam. (See "In

the tray 1" on page 52.)

Paper Jam 1

Check Inside

Paper has jammed in

the paper exit area.

Clear the jam. (See "In

the fuser unit area" on

page 52.)

MESSAGE

MEANING

SUGGESTED

SOLUTIONS