Samsung DVD-927 User Manual - Page 48

Disc storage Be careful not to harm the disc because the data on these discs is highly vulnerable to the environment. Do not keep under direct sunlight. Keep in a cool ventilated area. Store vertically. Keep in a clean protection jacket. 93 SERVICE Troubleshooting Guide INQUIRY Proper function of your DVD player is mostly dependent on the discs you play. When some of the function indicated in the I/B do not work properly, it is highly probable that the disc is responsible. We strongly recommend you review the instruction book before you start using the player. For your convenience, we have enlisted some tips to help solve problems you might encounter while using the DVD player. However, if the same problem occurs repeatedly, please contact your nearest service center. Problem Possible Solution I/B Remote control doesn't work Disc does not play Check the SELECT button on the remote control, then try other buttons. •Check the battery. ••Point the remote control unit at the remote control sensor and operate. Insert the disc with the playback side facing down on the disc tray correctly. •Check the region number of the DVD. ••This player cannot play CD-ROMs, DVD-ROMs, etc. Insert a DVD, a VIDEO-CD or a CD. p.15 p.34,70,78 p.91 •AC-3 5.1 channel sound is reproduced only when the following conditions are met: 1)The DVD player is connected with the proper amplifier 2)The • AC-3 5.1 channel sound disc is recorded with AC-3 5.1 channel sound. is not being reproduced Check whether the disc being played has the "Dolby AC-3 5.1ch" mark on the outside. Check whether the "AC-3" has been chosen in SETUP MENU. ••Check and make sure your audio system is connected and working properly. p.23~30 p.63~66 p.91~92 Multi-Language & Multi-Subtitle feature doesn't work •The Multi-Language & Multi-Subtitle feature can be selected only if the disc is encoded with Multi-languages & Multi-subtitles. p.37~38 p.51~56 Camera Angle feature doesn't work •Multi-angle function can be selected only if the disc contains multi-angles. Angle indication " " will be shown on the screen when angle selection is possible. p.39 p.57~58 Disc Menu doesn't appear •Check to make sure that the disc has a Menu. p.41~42 Playback mode differs from the Setup Menu selection •Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function. p.49~66 • The Screen Ratio can- The Screen Ratio is fixed on your DVD. not be changed p.61~62 The password for •Press the CLEAR button 3 times sucessively while in the "ENTER Parental Level has been PASSWORD" forgotten If you experience other problems •Go to the contents(p.1-2) and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again. Check "Before Service Inquiry"(p.90-96) to see if the problem is listed. ••If the problem still cannot be solved, please contact your nearest authorized service center or call 1-800 -SAMSUNG. p.59~60 94 SERVICE