Samsung ML-3560 User Manual (ENGLISH) - Page 60
Common PS Problems, Problem, Possible, Cause, Solution, Possible Cause and Solution
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Common PS Problems The following situations are PS language specific and may occur when several printer languages are being used. NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. You can also receive an error list by setting from the control panel. See page 3.8. Problem Possible Cause Solution PostScript file can not be printed. The PostScript driver may not be installed. • Print a configuration page and verify that the PS version is available for printing. • Install the PostScript driver; to installing the PS printer driver, you need to select Custom and put a check mark on the PS printer driver. For details, see the Software Section. "This job contains binary data..." message appears. The pure binary data option is not supported by the PostScript driver. Open the PostScript driver Properties, and click on Advanced. The pure binary data option is not supported. Choose another. A PS error page prints. Print job may not be PS. Make sure that the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer. The optional Tray 2 is not selected in the driver. The printer driver has not been configured to recognize the optional Tray 2. Open the PostScript driver properties and set the Tray 2 item of the Device option to Installed. Common Linux Problems Problem I can't change settings in the configuration tool. Possible Cause and Solution You need to have administrator privileges to be able to affect global settings. I am using the KDE desktop but the configuration tool and LLPR won't start. Maybe you do not have the GTK libraries installed. These usually come with most Linux distributions, but you may have to install them manually. Refer to your distribution's installation manual for more details about installing additional packages. I just installed this package but can't find entries in the KDE/Gnome menus. Some versions of the KDE or GNOME desktop environments may require that you restart your session for the changes to take effect. I get a "Some options are not selected" error message while editing the printer settings. Some printers have conflicting settings, meaning that some settings for two options can't be selected at the same time. When you change a setting and the Printer Package detects such a conflict, the conflicting option is changed to a "No Choice" value, and you have to choose an option that does not conflict before being able to submit the changes. I can't make a printer the system default. In some conditions, it may not be possible to change the default queue. This happens with some variants of LPRng, especially on recent RedHat systems that use the "printconf" database of queues. When using printconf, the /etc/printcap file is automatically refreshed from the database of printers managed by the system (usually through the "printtool" command), and the queues in /etc/ printcap.local are appended to the resulting file. Since the default queue in LPRng is defined as the first queue in /etc/printcap, therefore it is not possible for the Linux Printer Package to change the default when some queues have otherwise been defined using printtool. LPD systems identify the default queue as the one named "lp". Thus, if there is already a queue by this name, and if it doesn't have an alias, then you won't be able to change the default. To work around this, you can either delete the queue or rename it by manually editing the /etc/printcap file. The N-up setting does not work correctly for some of my documents. The N-up feature is achieved through post-processing of the PostScript data that is being sent to the printing system. However, such post-processing can only be adequately achieved if the PostScript data conforms to the Adobe Document Structuring Conventions. Problems may arise when using N-up and other features relying on post-processing if the document being printed isn't compliant. 7.13 Solving Problems