Samsung SCX4521F Service Manual - Page 107

Bad Software Environment, The printer is not working 1 - scanner driver

Get Samsung SCX4521F - B/W Laser - All-in-One PDF manuals and user guides
UPC - 635753616040
View all Samsung SCX4521F manuals
Add to My Manuals
Save this manual to your list of manuals

Page 107 highlights

Troubleshooting 6.4 Bad Software Environment 6.4.1 The printer is not working (1) • Description While Power turned on, the printer is not working in the printing mode. Check and Cause 1. Run Self-Test Mode : Turn the power on and pressing "System Data List" by pressing Menu-Reports-System Data. 2. Check if the PC and the printer is properly connected and the toner cartridge installed. Solution 1.Check the power of the printer and perform the SelfTest. If the test printing works, that means no problems in the printer itself. If the test printing does not work, that means bad functioning of the printer(not because of software). 2. Replace the printer cable. If the problems not solved even after the cable replaced, check the amount of the remaining toner. 3. Printing is not working in the Windows. 3. Check if the connection between PC and printer port is proper. If you use windows, check if the printer driver in the controller is set up. If the printer driver is properly set up, check in which program the printing is not working. The best way to find out is to open the memo pad to check the function of printing. If it is not working in a certain program, adjust the setup the program requires. Sometimes, the printout is normal within the Windows basic programs, but it's not working in a particular program. In such case, install the new driver again. If not working in the Windows basic program, Check the setup of the port of CMOS is on ECP. And check the address of IRQ 7 and 378 4. Check if the printer cable is directly connected to peripheral devices 4. If the scanner needs to be connected to the printer, first the remove the scanner from the PC to see if the printer is properly working alone. 6-12 Service Manual Samsung Electronics

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
Samsung Electronics
Service Manual
Troubleshooting
6-12
6.4
Bad Software Environment
6.4.1
The printer is not working (1)
• Description
While Power turned on, the printer is not working in the printing mode.
Check and Cause
Solution
1. Run Self-Test Mode : Turn the power on and pressing
“System Data List” by pressing Menu-Reports-System
Data.
2. Check if the PC and the printer is properly connected
and the toner cartridge installed.
3. Printing is not working in the Windows.
4. Check if the printer cable is directly connected to periph-
eral devices
1.Check the power of the printer and perform the Self-
Test. If the test printing works, that means no prob-
lems in the printer itself. If the test printing does not
work, that means bad functioning of the printer(not
because of software).
2. Replace the printer cable. If the problems not solved
even after the cable replaced, check the amount of
the remaining toner.
3. Check if the connection between PC and printer port
is proper. If you use windows, check if the printer dri-
ver in the controller is set up. If the printer driver is
properly set up, check in which program the printing
is not working. The best way to find out is to open the
memo pad to check the function of printing. If it is not
working in a certain program, adjust the setup the
program requires. Sometimes, the printout is normal
within the Windows basic programs, but it's not work-
ing in a particular program. In such case, install the
new driver again.
If not working in the Windows basic
program, Check the setup of the port of CMOS is on
ECP. And check the address of
IRQ 7 and 378
4. If the scanner needs to be connected to the printer,
first the remove the scanner from the PC to see if the
printer is properly working alone.