Samsung SPH-I700 User Manual (ENGLISH) - Page 162
Troubleshooting - hard reset
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Troubleshooting Before contacting Customer Service, try the following: • Make sure that the battery is properly attached to your phone. • Make sure that the battery is fully charged. • Make sure that there is no visible physical damage to your phone or battery. • Make sure that the cradle/charger is plugged in to a working receptacle. • Perform a soft or hard reset using the stylus or a paper clip to press the reset button located on the back lower right corner of your phone. For more information on resetting your handheld, see "Resetting Your Handheld" on page 163. • If you are using Windows 2000 or XP, make sure you have the proper user rights. You must have Standard User rights to install the i700 software. Chapter 21 - Troubleshooting, Safety, and Warranty 162