Seagate FreeAgent Desk FreeAgent Desk™ User Guide - Page 36
Unlocking Your Drive, Tips for Unlocking Your Seagate Secure Drive
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Managing Security Managing an Encryption Folder • Set, change, or delete a password hint • Erase your drive Unlocking Your Drive Your Seagate Secure drive locks automatically each time you disconnect it from a computer. You can unlock it in either the Seagate Manager application or the Seagate Secure application when your drive is connected to a computer on which the Seagate Manager software is not installed. Step 1: Click My Drives in the Command panel. Step 2: Select your Seagate Secure drive. Step 3: Click the Security icon in the Command panel. The Security window opens. The window displays Locked instead of a drive letter. Step 4: Click Unlock Drive. The Unlock window opens. Step 5: Enter your password and click Unlock. The window refreshes to display the drive letter. The Unlock Drive option is now grayed out. Tips for Unlocking Your Seagate Secure Drive Make sure the caps lock key is off when you are typing your password (unless your password is in all capital letters). If you have more than one Seagate Secure drive connected at the same time, make sure you have selected the drive that you are trying to unlock (the large light on the drive will blink when it is selected). If you do not successfully enter your password after three attempts, you will need to disconnect and reconnect your Seagate Secure drive to try again. If you password contains the letter "O" or the number "0", make sure you are typing the correct one. Unlocked Your Seagate Secure Drive But Can't Find It? If you use the KeyErase feature on your Seagate Secure drive, you must initialize, partition and format it before you can use it. After you have created your new password and unlocked your drive, you can use the Windows Disk Management utility to complete these necessary steps. After completing these steps, your Seagate Secure drive appears in the list of drives in the My Computer window of Windows XP or the Computer window of Windows Vista. For more information, see "Using Administrative Tools to Format an Erased Seagate Secure Drive" on page 41. Can't Remember Your Seagate Secure Password? There is no way to recover your password if you lose it. Seagate Manager User Guide for Use With Your FreeAgent™ Drive 36