Sharp DX-B351PL DX-B351PL User Manual - Page 57

Troubleshooting

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9. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly, and the printer is powered on. • All the protective parts are removed. • The toner cartridge is installed correctly. • The paper is correctly loaded into the tray. • The interface cable between the printer and the computer is connected correctly. • The correct printer driver has been selected and installed properly. • The computer port is properly configured and is connected to the correct printer port. 9.1. Cleaning Jammed Paper 9.1.1. Paper jam of auto feed tray 1. Open the tray. 2. Gently pull the jammed paper out. 49

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49
9. Troubleshooting
Please read this section carefully. It may help you to solve common problems encountered
during the printing process. If the problems persist, please contact Aftersales Service
Centre.
Prior to handling common problems, first check that:
•
The power cord is connected correctly, and the printer is powered on.
•
All the protective parts are removed.
•
The toner cartridge is installed correctly.
•
The paper is correctly loaded into the tray.
•
The interface cable between the printer and the computer is connected correctly.
•
The correct printer driver has been selected and installed properly.
•
The computer port is properly configured and is connected to the correct printer port.
9.1.
Cleaning Jammed Paper
9.1.1.
Paper jam of auto feed tray
1. Open the tray.
2. Gently pull the jammed paper out.