Sharp GX17 User Guide - Page 116

Problem Call quality is poor. Cannot access network service. Cannot send or receive Text Messages. Cannot connect to Multimedia Message service provider. Solution • Your current location may not provide good call quality (i.e., in a car or train). Move to a location where radio signal strength is greater. • Check where your account has been registered and where the service is available. • Make sure you are correctly subscribed for the Short Message Service, that the network supports this service, and that the Message Centre number is set up correctly. If not, contact your network service provider. • MMS settings and configuration may be missing or incorrect or the network does not support it. Check your service provider's access point number. Contact your service provider to confirm the correct settings. Problem Limited memory available. Call is terminated unexpectedly. No entries are displayed in the Contacts List Fax transmission failure Cannot receive OBEX data. Solution • Delete any unnecessary data. • Magnetised objects such as health necklaces placed near the phone may terminate the call. Keep your phone away from such objects. • Confirm that the Contacts Location setting (Handset or SIM) and View Groups setting are correct. • Before transmitting fax data, configure your fax software to use the software flow control. • Use of the optional data cable is recommended for transmitting fax data. • The OBEX data can only be received during standby. The message "Please return to standby." is displayed. Troubleshooting 115