Sharp MX-M4070 Troubleshooting Guide - Page 57

A Job Cannot Be Stored In A Custom, Folder, A Stored File Has Disappeared, A File Cannot Be Deleted

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Page 57 highlights

Document Filing Problems ? A JOB CANNOT BE STORED IN A CUSTOM FOLDER Check Do the custom folders created with the machine appear in "Folder Information"? (When printing) Does the custom folder have a PIN Code? ! Solution ■ Click the [Get Folder Name] button in the document filing save screen of the printer driver to call up the custom folders that have been created on the machine. ■ Enter the PIN Code configured in the machine in the document filing save screen. ? A STORED FILE HAS DISAPPEARED Check Did you tap the [Print and Delete the Data] key to print a stored file? Has automatic deletion of document filing files been enabled? ! Solution ■ Tap the [Print and Save the Data] key to print again. If you print the file by tapping the [Print and Delete the Data] key, the file is automatically deleted after being printed. The file property can be set to [Protect] to prevent the file from being easily deleted. ■ If files that you need have been deleted, consult the administrator of the machine. When [Automatic Deletion of File Settings] is enabled in the setting mode, the files in the specified folders are periodically deleted. (Even when the file property is [Confidential] or [Protect], the file may be deleted.)  "Settings (administrator)" → [System Settings] → [Document Filing Settings] → [Automatic Deletion of File Settings] ? A FILE CANNOT BE DELETED Check Is the property of the file set to [Protect]? ! Solution ■ A file cannot be deleted when its property is set to [Protect]. Change the file property from [Protect] to [Sharing] and then delete the file. 57

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57
Document Filing Problems
A JOB CANNOT BE STORED IN A CUSTOM
FOLDER
Check
Solution
Do the custom folders created with
the machine appear in "Folder
Information"?
(When printing)
■
Click the [Get Folder Name] button in the document filing save screen of the
printer driver to call up the custom folders that have been created on the
machine.
Does the custom folder have a PIN
Code?
■
Enter the PIN Code configured in the machine in the document filing save screen.
A STORED FILE HAS DISAPPEARED
Check
Solution
Did you tap the [Print and Delete the
Data] key to print a stored file?
■
Tap the [Print and Save the Data] key to print again.
If you print the file by tapping the [Print and Delete the Data] key, the file is
automatically deleted after being printed.
The file property can be set to [Protect] to prevent the file from being easily
deleted.
Has automatic deletion of document
filing files been enabled?
■
If files that you need have been deleted, consult the administrator of the machine.
When [Automatic Deletion of File Settings] is enabled in the setting mode, the
files in the specified folders are periodically deleted.
(Even when the file property
is [Confidential] or [Protect], the file may be deleted.)
"Settings (administrator)"
→
[System Settings]
→
[Document Filing Settings]
→
[Automatic Deletion of File Settings]
A FILE CANNOT BE DELETED
Check
Solution
Is the property of the file set to
[Protect]?
■
A file cannot be deleted when its property is set to [Protect].
Change the file property from [Protect] to [Sharing] and then delete the file.
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