Sharp MX-M5050 Troubleshooting Guide - Page 30
Printing Does Not Take Place
View all Sharp MX-M5050 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 30 highlights
Printing Problems ? Problem AFTER THE ROUTER WAS REPLACED, I CAN NO LONGER PRINT TO THE MACHINE Check Does your computer connect to the machine? Page 37 ? PRINTING DOES NOT TAKE PLACE Check Is your PC connected correctly to the machine? Is the machine connected to the same network (LAN, etc.) as your PC? Is the IP address selected correctly? (Windows) Are you using a printer port created using Standard TCP/IP Port? (Windows) Is your computer in an unstable state? Is the machine specified correctly in the application that you are using for printing? Are the network connection devices operating normally? ! Solution ■ Make sure that the cable is connected securely to the LAN connector of your PC and that of the machine. If you are connecting to a network, make sure that the LAN cable is securely connected to the hub as well. ► Power and connector positions (page 4) ■ The machine must be connected to the same network as your PC. If you do not know which network the machine is connected to, ask the network administrator. ■ Check the IP address setting. If the machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible if the IP address changes. You can check the machine's IP address in [Network Status] of setting mode. If the IP address has changed, change the port setting in the printer driver. "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be assigned to the machine. "Settings (administrator)" → [System Settings] → [Network Settings] ■ Check the PC settings. When a port created with Standard TCP/IP Port in Windows is used and the [SNMP Status Enabled] checkbox is , it may not be possible to print correctly. Change the [SNMP Status Enabled] checkbox to . See: Software Setup Guide ■ Restart your computer. Printing is sometimes not possible when you run multiple applications at once or there is insufficient memory or hard drive space. Restart your computer. ■ Check whether the machine's printer driver has been selected from the print window of the application. If the machine's printer driver does not appear in the list of available printer drivers, it may not be installed correctly. Remove the printer driver and then install it once again. See: Software Setup Guide ■ Make sure that the routers and other network connection devices are operating correctly. If a device is not powered on or is in an error state, see the manual of the device to correct the problem. 30