Sharp UP-3500 UP-3500 Operation Manual - Page 77
Correction after Finalizing a Transaction Void mode, Override Entries
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Correction after Finalizing a Transaction (Void mode) When you need to void incorrect entries that cashiers cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by subtotal void), the following procedure can be performed by an employee with the proper authority level. (1) Sign-on the employee with the proper authority level, then enter a password if it is required. (2) Touch the [VOIDMODE] key to put your POS terminal in the VOID mode. (Note the mode indication on the display.) (3) Repeat the entries that are recorded on the incorrect receipt. (All data on the incorrect receipt is removed from POS terminal memory; the voided amounts are added to the void mode totalizer.) Your POS terminal leaves the VOID mode whenever a transaction is cancelled (i.e. finalized in the VOID mode). To void additional transactions, repeat steps (2) and (3) above. Items do not show as negative amounts but they are subtracted from all totalizers. Override Entries When the function cannot be entered by programmed limits (such as maximum amounts) for functions, the function can be overridden by an employee having the proper authority level. 75