Sony Ericsson TM506 User Guide - Page 56

I cannot charge the phone or battery capacity is low The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors. The battery is worn out and needs to be replaced. See Charging the battery on page 7. No battery icon appears when I start charging the phone It may take a few minutes before the battery icon appears on the screen. Some menu options appear in grey A service is not activated. Contact your network operator. I cannot use SMS/text messages on my phone Settings are missing or incorrect. Contact your network operator to find out the correct SMS service center setting. See Text messages on page 31. I cannot use picture messages on my phone Your subscription does not include data capability. Settings are missing or incorrect. Please contact your network operator. See Help in your phone on page 7 or go to www.sonyericsson.com/support to order settings and follow the instructions on the screen. See Settings on page 45. I cannot use the Internet Your subscription does not include data capability. Internet settings are missing or incorrect. Please contact your network operator. See Help in your phone on page 7 or go to www.sonyericsson.com/support to order Internet settings, and follow the instructions on the screen. See Settings on page 45. I cannot use keypad shortcuts while browsing Make sure your Keypad mode is set as Shortcuts. See To select Internet keypad shortcuts on page 17. The phone does not ring or rings too softly Make sure that Silent mode has not been set to On. See To turn the ringtone off on page 42. Check the ringtone volume. See To set the ringtone volume on page 42. 56 Troubleshooting This is the Internet version of the User guide. © Print only for private use.