Sony BDV-HZ970W Operating Instructions - Page 69
Additional Information, Sound
UPC - 027242780712
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Additional Information Symptom Problems and solutions No picture appears when the video output resolution selected in [Output Video Format] is incorrect. • Press and hold N and VOLUME - on the unit for more than 5 seconds to reset the video output resolution to the lowest resolution. Video signals are only output from the HDMI (OUT) jack when connecting the HDMI (OUT) jack and other video output jacks at the same time. • Set [Output Video Format] in [Screen Settings] to [Component Video] (page 60). The dark area of the picture is too • Set [Picture Quality Mode] to [Standard] (default) (page 38). dark/the bright area is too bright or unnatural. The picture is not output correctly. • Check the [Output Video Format] settings in [Screen Settings] (page 60). • If the analog and digital signals are output at the same time, set [BD/DVD- ROM 1080/24p Output] in [Screen Settings] to [Off] (page 60). • For BD-ROMs, check the [BD/DVD-ROM 1080/24p Output] settings in [Screen Settings] (page 60). Picture noise appears. • The disc is dirty or flawed. • If the picture output from your system goes through your VCR to get to your TV, the copy-protection signal applied to some BD/DVD programs could affect picture quality. If you still experience problems even when you connect your unit directly to your TV, try connecting your unit to the other input jacks. Even though you set the aspect • The aspect ratio on the disc is fixed. ratio in [TV Type] of [Screen Settings], the picture does not fill the TV screen. Color irregularity occurs on the TV screen. • If the speakers are used with a CRT-based TV or projector, install the speakers at least 1.0 ft (0.3 meters) from the TV set. • If the color irregularity persists, turn off the TV set once, then turn it on after 15 to 30 minutes. • Make sure that no magnetic object (magnetic latch on a TV stand, health care device, toy, etc.) is placed near the speakers. Sound Symptom Problems and solutions There is no sound. • The speaker cord is not connected securely. • Check the speaker settings (page 53). • Fast forward or fast reverse is performed. Press N to return to normal play mode. • Slow forward or freeze frame is performed. Press N to return to normal play mode. • Set [Audio Output] to [Speaker] (page 61). No sound is output from the HDMI OUT jack. • Set [Audio Output] to [HDMI] (page 61). The Super Audio CD sound of a • HDMI (IN 1) and HDMI (IN 2) does not accept an audio format that contains component that is connected to copy protection. Connect the analog audio output of the component to the the HDMI (IN 1) or HDMI (IN AUDIO (AUDIO IN L/R) jacks of the unit. 2) jack is not output. The left and right sounds are unbalanced or reversed. • Check that the speakers and components are connected correctly and securely. 69US