Sony DIR-TC1 Instruction Manual - Page 13

Troubleshooting If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Note that if service personnel changes some parts during repair, these parts may be retained. In the event of a problem with the surround amplifier, have a Sony dealer check the entire system together (system, and surround speaker). Power The power is not turned on. • Check that the AC power cord (mains lead) is connected securely. The POWER/ON LINE indicator does not turn on. • The + and - speaker cords are short-circuited. In this case, disconnect the AC power cord (mains lead) of the surround amplifier from the wall outlet (mains), reconnect, and then turn the surround amplifier on. Sound There is no sound. • The speaker cord is not connected securely. • Check the speaker settings. The left and right sounds are unbalanced or reversed. • Check that the speakers and components are connected correctly and securely. • Check the unit's SYSTEM MENU and select "REV OFF" when "SR SL REV" is set to "REV ON". Severe hum or noise is heard. • Check that the speakers and components are connected securely. • Check that the connecting cords are away from a transformer or motor, and at least 3 meters (10 ft) away from your TV set or a fluorescent light. • Move your TV away from the audio components. • The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. • Clean the disc. No sound or only a very low-level sound is heard from the surround speakers. • Check the speaker connections and settings. • Make sure the sound field function is on. • Depending on the source, the effect of the surround speakers may be less noticeable. • Wireless setting of the surround speaker is not correct. • The plasma display may interfere with transmission, in which case, adjust the position of the IR transmitter and IR receiver. • Do not install the IR transmitter, IR receiver in a place exposed to direct sunlight or strong light such as an incandescent lamp. • Do not use the IR transmitter and the IR Receiver near a radiant heater or fireplace. • Clean the surface of the IR transmitter and IR receiver. • A 2 channel source is being played. Operation The POWER/ON LINE indicator momentarily turns red. • When changing the disc or switching the function, the POWER/ON LINE indicator may momentarily turn red. This is not a malfunction. The POWER/ON LINE indicator flashes in red. • The IR receiver is receiving an infrared signal from another Sony's wireless product. Move the IR transmitter and/or the IR receiver so that the POWER/ON LINE indicator turns green. • Move the wireless system away from any other nearby wireless system(s). • Point the IR transmitter at the IR receiver. The system does not work normally. • Disconnect the AC power cord (mains lead) from the wall outlet (mains), then reconnect after several minutes. 13GB