Sony DPP-F800 Operating Instructions - Page 88
Symptom, Check item, Cause/Solutions, image file is not supported by this unit
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Symptom Some images are not displayed or printed. Check item Cause/Solutions • Are the images displayed in the index view? c If the image is displayed in the index view but cannot be displayed as single image, the image file may be damaged even though its thumbnail preview data is fine. c A file that is not compatible with DCF may not be able to be displayed or printed with this unit, even if it can be displayed with a computer. • Does the mark displayed below appear in the index view? • Were the images created with an application on a computer? c If the mark shown on the left is displayed, the image file may not be supported by this unit because, for example, it is a JPEG file that was created with your computer. Also, the image file may be supported, but not contain thumbnail data. Select the mark and press to change the screen to single view mode, and if the image is displayed it can be printed. If the mark on the left is still shown even in single view mode, the image file is not supported by this unit and cannot be displayed or printed. • Does the mark displayed below appear in the index view? c If the mark shown on the left is displayed, the image file is supported by this unit, but the thumbnail data or image itself cannot be opened. Select the mark and press to change the screen to single view mode, and if the image is displayed it can be printed. If the mark on the left is still shown even in single view mode, the image file is not supported by this unit and cannot be displayed or printed. • Are there more than 4,999 images stored in the internal memory or on the memory card? c This unit can play, print, save, delete, or otherwise handle up to 4,999 image files. • Did you rename the file with a computer or other device? c If you named or renamed the file on your computer and the file name includes characters other than alphanumeric characters, the image may not be able to be displayed on this unit. • Are there five or more levels c This unit cannot display images saved in a in the folder hierarchy of the folder that is more than five levels deep. memory card? 88 GB