Sony DPP-MP1 Operating Instructions - Page 29

Troubleshooting

Page 29 highlights

Others Troubleshooting If a problem occurs during operation of the unit, first check the points listed in this troubleshooting guide. If the problem persists, contact your supplier, an authorized Sony service station, or a Sony Technical Information Center. When you are using a computer, you should also consult the documentation of the software. Symptom Cause/Remedy Unit does not operate when turned • Power cord is disconnected. on. c Is the power cord connected correctly? (Page 9) • Battery Kit is not mounted properly. c Refer to the documentation of the Battery Kit. Some images cannot be printed. • Image files are not compatible with DPP-MP1. c Image files whose file format is not compatible with the DPP-MP1 may display on a computer but sometimes cannot be printed (page 34). Image is cut off at top and bottom • The horizontal/vertical size ratio of image file and print or left and right. paper are different. c Set the print setting "FIT" to "ON" (page 22). Continued 29 GB

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29
GB
Continued
Others
Troubleshooting
If a problem occurs during operation of the unit, first check the points listed in this
troubleshooting guide. If the problem persists, contact your supplier, an authorized
Sony service station, or a Sony Technical Information Center. When you are using a
computer, you should also consult the documentation of the software.
Symptom
Cause/Remedy
Unit does not operate when turned
on.
Some images cannot be printed.
Image is cut off at top and bottom
or left and right.
Power cord is disconnected.
c
Is the power cord connected correctly? (Page 9)
Battery Kit is not mounted properly.
c
Refer to the documentation of the Battery Kit.
Image files are not compatible with DPP-MP1.
c
Image files whose file format is not compatible with
the DPP-MP1 may display on a computer but
sometimes cannot be printed (page 34).
The horizontal/vertical size ratio of image file and print
paper are different.
c
Set the print setting “FIT” to “ON” (page 22).